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“Very nice, quiet, good location hotel” 4 of 5 stars
Review of Residence Inn Reno

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Residence Inn Reno
3.0 of 5 Hotel   |   9845 Gateway Dr, Reno, NV 89521   |  
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Hotel amenities
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Free Parking
Ranked #14 of 65 hotels in Reno
Eagle
Top Contributor
88 reviews 88 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
25 helpful votes 25 helpful votes
“Very nice, quiet, good location hotel”
4 of 5 stars Reviewed March 11, 2014

Neat, clean, easy access. Staff very helpful and not intrusive. Easy access to Lake Tahoe and of course Reno. Surprisingly quiet location, plenty of open space around hotel. There are a few good restaurants nearby worth visiting.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
Austin, TX
Top Contributor
131 reviews 131 reviews
117 hotel reviews
Reviews in 84 cities Reviews in 84 cities
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed March 6, 2014

This was our second stay at this clean, well run and well located hotel. Staff was helpful and friendly - Jared at the front desk stood out. The area is good and the views of mountains are wonderful. Full breakfast is well done. As usual I knew I can rely on Marriott. Well done!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 11, 2013

Nice, looked like brand new hotel and rooms. i believed all rooms are suites ( not so sure), bigger room and friendly staffs with smile. Location is a bit far from places where I wanted to visit, but I will stay there next time.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sac delta
Top Contributor
74 reviews 74 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 3, 2013

We have stayed here several times before and have always liked it. Rooms are always clean, staff friendly and helpful. But breakfast is like a zoo. Food is always good and hot but the staff can not keep up with the cattle call. Seems free food brings out the worst in people. Especially parents who do not watch or control their kids. Great job anyway to the staff.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2013

We decided to stay at this hotel while traveling to Reno for our anniversary. Before arriving, I called the hotel and spoke with Griselda (very sweet lady) asking her if she could write a little "Happy Anniversary" note and place it in the room to surprise my hubby. Not only did she write the note but she even made a cute little basket of goodies as well as giving us a beautiful mountain view.

We checked in super late with Janice (another very kind associate). She wished us a happy anniversary as we walked through the doors.

During check out, Daniel helped us (who I believe was one of the managers) and didn't seem surprised at all to hear praises about his kind staff.

I would absolutely come back to this hotel when in Reno. We missed out on breakfast each day because we stayed out so late, but the room was clean, the hotel was quiet, the property looked very well maintained.

As a front desk Manager of another Marriott property myself, I pay attention to these kinds of things. This hotel was fantastic and the staff truly made our anniversary unforgettable.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagle, Idaho
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 18, 2013

Stayed here for one night. Close to the airport. My room was large, but it was smelly--like stale smoke. The grounds appear to be well kept, although lighting at night is very dim.

I tried to call the front desk on the phone, but it didn't a direct dial button. I ended up calling the front desk with my cell phone.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
78 reviews 78 reviews
14 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 11, 2013

Evan at the front desk was awesome. He was pleasant and he spent the time to give us recommendations on where we should go. We had planned to go downtown, but he mentioned the Peppermill had everything we needed and would be a cheaper taxi fare. The Peppermill was about a $20 taxi ride and had Food, drinks, gambling, and a night club with Dancing into the wee hours. Everything we needed in one place. Breakfast was very good and I was impressed that they continued to bring out fresh food right up until breakfast time ended. It would have been nice to stay downtown Reno, but this was a great alternate and probably gave us a better night sleep.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Reno

Address: 9845 Gateway Dr, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Reno 3*
Reservation Options:
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn

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