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“Great time.” 4 of 5 stars
Review of Boomtown Hotel & Casino

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Boomtown Hotel & Casino
3.0 of 5 Hotel   |   2100 Garson Road, I-80 Exit 4 (Boomtown), Reno, NV 89439   |  
Hotel amenities
Ranked #21 of 65 Hotels in Reno
CARMEL, USA
1 review
“Great time.”
4 of 5 stars Reviewed November 7, 2013

We had a great time and the staff was very friendly. The only time we had a problem was upon arriving, Told them we were checking in at valet parking and valet and baggage handler then into their room and didn't bother to come out again until we asked them for help.
The rooms were clean and very nice and quite.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

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1,737 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
CONCORD, USA
1 review
5 of 5 stars Reviewed November 7, 2013

Thanks to having a Players Club Card, we received an offer we couldn't refuse. Three free nights at the hotel, discounts on meals at the restaurants, free play on our card to gamble, and other activities to participate in free of charge. Since we had not been on a weekend getaway for some time, we took advantage of the offer. Check in was easy, room was great and very comfortable, did O.K. on the slots and the cocktail servers were very attentive. Food at the Bistro and Buffet was great. We didn't win the slot tournament but sure had fun trying. Overall it was a great trip and we would love to do it again soon. Thanks Boomtown.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

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A TripAdvisor Member
4 of 5 stars Reviewed November 7, 2013

We have stayed at Boomtown on several occations. I felt the casino and restaurant area's were much cleaner than before. The room, a suite on the fifth floor was not as clean as it should have been and the shower fixtures were especially not clean..
The bed was comfortable and overall it was a nice stay.

Thank you

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

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Pinole, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 7, 2013

We had to go to Reno to get a copy of our marriage license. We had free rooms through the internet but the front desk would not check or company policy would not let him check. This policy should be changed as we cannot always get to a computer or an emergency may some times arise. Before they had a concierge to help a person when things arose. They should return to this service.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

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OROVILLE, USA
1 review
1 of 5 stars Reviewed November 7, 2013

We came here for the lobster buffet. The buffet was not good at all. The lobsters were over cooked and rubbery, the tri tip was tough, and the selection was poor. The service was slow and it took too long to get a keno runner. The Sunday brunch was not good as the food was cold. The desert bar looked as if you went to the grocery outlet and picked up a bunch of stale food.
The gambling was not good. It took until 9 pm Saturday to get a poker game started and there wasn't any no limit games going. The roulette was closed most of the time and the slot machines did not have a good selection.
The room had a worn out mattress and the bathroom door barely cleared the toilet making it tight to get in and out.
Boomtown has the best location for us and great parking, but I will drive the extra 10 minutes to the Silver Legacy next time so we can enjoy our next getaway.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

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Klamath River, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 7, 2013

Had to travel to Reno to take our son for some medical services that are not provided for in California. Boomtown held our room for late arrival, only took a few minutes to check in. We were in the old tower but the room was very clean. Restraunts were nice, could have used more staff at the All you Can Eat Lobster dinner, only 1 person getting drinks for the entire place. Just an overall pleasant stay.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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UKIAH, USA
1 review
4 of 5 stars Reviewed November 7, 2013

Far enough away for a quick get way weekend, but still close to town, shopping and restaurants
Our room was just perfect for us and we had a nice northern view. Our room was clean and comfy.
We also had nice dinner at the Bistro, and the bread was hot!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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Additional Information about Boomtown Hotel & Casino

Address: 2100 Garson Road, I-80 Exit 4 (Boomtown), Reno, NV 89439
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Reno
#8 Casino Hotel in Reno
#14 Romantic Hotel in Reno
#16 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Boomtown Hotel & Casino 3*
Number of rooms: 318
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Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino

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