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“Get what you pay for...” 3 of 5 stars
Review of The Sands Regency Casino Hotel

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The Sands Regency Casino Hotel
2.5 of 5 Hotel   |   345 N Arlington Ave, Reno, NV 89501   |  
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Ranked #29 of 65 Hotels in Reno
Taylorsville, Utah
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Get what you pay for...”
3 of 5 stars Reviewed March 15, 2013

We stayed here while in town for the USBC Open. I was hesitant when my husband booked the rooms but our room was better than I expected. It was pretty clean but had a strong mildew smell. There was no way to keep the shower curtain from touching you in the shower and water got all over the floor. There was no coffee pot or ironing board or iron. I noticed it was a pet friendly hotel. It has several decent places to eat on the property and the Players Card employees are super friendly and nice. Our room was on the 10th floor (smoke free) and I could not smell any smoke. This is a small casino with only one pit, It can be very smoky and a little dirty and rowdy but I noticed a large security presence that made me feel safe. It is walking distance to the Bowling Stadium and other casinos. The channels on the tv were extremely limited and the wifi was expensive as usual for casinos now adays. They do have a wedding chapel and Bingo Room. We likely will not stay here again.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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758 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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Oklahoma
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 13, 2013

I stayed at the Sands Regency Hotel Casino while in Reno for the USBC Open Bowling Tournament.

In a nutshell, I'd say that if you need to save money on a hotel, this is an alright place to stay. If you can afford more, I'd stay at one of the other casino hotels (like Harrah's, Silver Legacy or ElDorado).

The rooms in the Sands are not bad, but they are simple and lack some amenities I am used to.NOTE: there are three different towers at the Sands - I stayed in the Dynasty Tower. I was told that the Dynasty Tower was the most recently updated (not sure when, but couldn't have been too recently). The room was a typical sized two queen room. there are a couple chairs (not "easy" chairs, just good for a short sit), a desk with chair, a 25" TV (NOT flat screen), and a phone that is straight out of the 80's. The bathroom is typical with a tub/shower combo, one sink with a large counter top. The shower had good water pressure and was always hot, but the shower head left a lot to be desired (it worked - I guess I won't complain too much). The soap they give you is very small - about the size of a half dollar and only twice as thick. You also get a very small tube of shampoo and lotion. There is also a hair dryer mounted to the wall, but since I lack hair, I didn't use it. There was no iron and ironing board (you can get one from housekeeping). There was an open closet with plenty of "hotel hangers" and a folding rack for your suitcase.

The room was adequate. That is to say that it was clean and provided the necessities required. What really makes me give this place a rating of 3 is that the amenities of the hotel were not very good. The flagship restaurant is Mel's (the iconic drive-in from American Graffiti). breakfast at Mel's was good and the service was alright. I ate dinner there only one night and had a cheeseburger and shake. Both were only OK. Nothing special here.I did not try the buffet, so I can't comment on it (I had breakfast at the ElDorado twice - very good, I'd recommend it).There is also a snack bar (can't remember the name). I didn't see anything there that would stand out. I had their tacos and they weren't bad, but nothing to write home about.

Another downfall of the Sands is the Casino. It is very small compared to the "Reno strip" casinos. However, if you are looking for cheap table games, I did see $3 black jack during the week (weekends are $5 minimum).

Also, the Sands location is not great. You have to walk about 3 -4 city blocks to get to the "Reno Strip" and it doesn't seem like a very good area (lots of low-end motels). There are also a few beggars in the area asking for change. i wasn't scared to walk the streets at night, but I'm a big guy. I can imagine that a woman, by herself, would feel a little apprehensive about walking around this part of town.

Like I said in my opening, if you need to save money, this place is not bad. But if you can afford it, head for one of the strip casino hotels.

Room Tip: ask for the Dynasty Tower - it is the most recently updated. I stayed in 1545 and had a wonderful vi...
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klamath Falls, Oregon
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed March 13, 2013

We had not stayed at the Sands for quite some time for a litany of reasons.

But they sent us some free nights, there was supposedly some management changes, so we went back.

As usual, there was a line about 2:30 on a Sunday afternoon to check in. We were surprised that there were no rooms available for us either, we had to wait an hour.

When we did get to our room, we were right next to the vending machines and elevators. I will never, ever understand when someone stays and plays enough at your hotel that they earn comp nights, why put them in the lousiest room you have.

Some typical maintenance issues in the room, the blinds were not working without a fight, the hot and cold water in the bathroom sink were reversed, the tub did not drain worth a darn. Could not maintain a water temperature in the shower, my road trip guilty pleasure is a nice hot shower, not so fun when you have to adjust the temperature every 10 seconds. The television channel selection is bad. Wi-Fi is available for $10 a day. My dog was obsessed with smelling the comforter. I do not want to know.

Yes, the Sands is still dog friendly, for $15 a night your dog can stay. Plenty of grassy areas nearby for dog walking.

The Sands seems to be moving in as many cheap slots as possible. There is 1 craps table, 1 roulette table, a 3 card poker table, a few black jack tables, sometimes a live poker table is available, there is a bingo room and the rest is slots. Lots of penny and nickle slots.

The bell desk staff and wait staff are friendly. I managed to lock myself out of the room with my ice bucket and my dog, security wisked upstairs with me to get back in the room without a barrage of questions, DNA sample, etc..

My main complaint with the Sands is always the food options. There is the bright diner Mel's, which is typical diner fare. Big Daddy's is trying to something for everybody (Mexican, BBQ, ?), and is just a disappointment. The buffet is OK, typical and the dinner theme changes every night. There is a little sandwich shop with a few tables, it is slow, the place is not clean, but the food is good when you get it. The Copa is their nicer dining option, but is closed more than it is open. We were going to eat there while waiting for our room Sunday afternoon. Closed. Monday, Tuesday, Wednesday? Closed.

It is a couple blocks to the strip, where there are more dining and gaming options. Probably not a walk most would want to undertake, there are plenty of divey places and riff raff between the Sands and the strip. There is a decent convenience store within easy walking distance.

They still offer a free shuttle to and from the airport.

Overall, if you want a place to sleep, cheap drinks, and cheap slots, the Sands should work for you.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 12, 2013

The Sands has low priced rooms with a good location and the first room I stayed in was not bad their amenities are not what you would expect kind of old. though in the next stay I was shocke the room was nasty, the carpet was wet from where they had tried to clean some blood from the floor I encountered people under the influence of meth in the elevator and the bed spread and bed seemed to be at least twenty years old as well as the t.v. overall the buffet was very good most workers were polite and the other tower was not bad for the price. though I would not recomend staying in the regency tower.

Room Tip: dont stay in the regency tower
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lithonia, Georgia
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 11, 2013

I recently came back from a two night stay at this hotel. I bought the room via hotwire and got it for an amazing price. Getting to the hotel from the airport was easy, check-in was easy so no problem until I hit the room. When I walked into the first room they gave me it was instantly obvious that the ceiling had caved in due to a water leak above. All I did was walk and walk out. I asked for a different room, which they gave me in the Dynasty Tower. Everything was great in that room until, around 8pm, I noticed dogs barking and howling on the floor. Not one or two simple barks but the baying of a basset hound or beagle that never stops. Again, packed my bags and went back down to ask for another room (all this within a few hours). They were kind to change me to a higher floor and that is where I stayed. So if you are a light sleeper, i would recommend elsewhere. However, if you want cheap thrills and a casino, this might just be up your alley.

Room Tip: Pick a floor that is NOT pet friendly.
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Yuba City
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2013

I stayed at this hotel while being seen at the Reno VA hospital. The room rate was $25 per night but because I had my companion animal with me there was an additional $50 deposit and a $15 per night room charge. The fifth floor is for people traveling with animals. They give you a small wristband that you have to put on your animal so that the hotel security knows it is approved. I stayed in room 503 and was told to use the farthest elevators from my room to take my companion animal outside. The window would not completely latch so I had to keep the thermostat set at a higher temperature to offset the cold air coming in. The tv did not have cable just the local channels were available. They only provide a single use shampoo and a single use lotion. The towels are small and the toilet ran for quite a while after it was flushed. The bathtub was not clean and had a scummy ring from a previous tenant. The hotel pool was closed as it is seasonal and it was an outdoor pool. I had to walk to a nearby convenience store to pick up some cleaning items so that I could use it. I am disabled and use a walker so this was quite a distance for me. The internet was an additional charge. I chose the monthly rate because I was staying 2 nights and it worked out to be cheaper than the nightly charge. It is a recurring charge so you have to remember to cancel it or you will be charged for it every month. To take my companion animal outside I had to go down a specific elevator then out through a service hallway to a back door, then up a ramp to the pet area. The pet area was a small gravel area surrounding a power transformer. It was hardly "pet friendly" to say the least. The hotel is a few blocks from the main strip. There is nothing around the hotel other than the convenience store/gas station. The main floor of the hotel is the gambling area and there are a few restaurants in it. There is also a buffet for breakfast and for dinner. It is around $10 per person. I did not feel that I could eat $10 worth of food so I chose to eat from one of the other restaurants, I can't remember the name of it but it served mexican food. It was not very good and for a burrito, a slice of cheesecake and a small cup of coffee I paid $15 dollars. The buffet would have been cheaper. There is a hotel shuttle but I did not use it. The VA shuttle brought me to the hotel and picked me up for appts.

Room Tip: I will not stay here again and would not recommend this hotel to others.
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, Bolivia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2013

Got married at Sands Regency,Chapel conveniently located in the casino,nice buffet,great rooms,reasonable prices compared to the other casino hotels,just a couple of blocks from the strip,big parking lot.looking forward to going back.Good memories.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sands Regency Casino Hotel

Address: 345 N Arlington Ave, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Casino Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Sands Regency Casino Hotel 2.5*
Number of rooms: 836
Official Description (provided by the hotel):
Terrible's Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and much more. On-site amenities include salon, wedding chapel, flower shop and ski/bike rental shop. ... more   less 
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Also Known As:
The Sands Regency Hotel Reno
Regency Hotel Reno
Regency Hotel Sands

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