I second guessed myself quite a bit after I booked this hotel based of some of the other reviews. After staying here for 4 nights I am glad I tried someplace new. No problem finding the hotel, the Lexington has a sign out front to help identify it from the adjacent hotel. Check-in was fast. The staff was very friendly. No additional deposit was required for incidentals. The room was a nice size, complete with a mini-fridge, microwave, coffee maker, sink (in addition to the sink in the bathroom), two complimentary bottles of water and package of microwave popcorn, ice-cold LG air conditioner, desk with lots of electrical outlets for all those electrical devices, iron/ironing board and flat screen tv with remote. The bathroom was a nice size as well, complete with a large counter, hair dryer, curved shower curtain and a fan in the bathroom. We were on the third floor and never had a problem with noise. The wait for the elevator was always less than a minute. The complimentary breakfast was above average, offering different cereals, pastries, eggs, sausage, waffles, juices and coffee. The front desk usually also had complimentary Otis Spunkmeyer cookies for guests in the afternoons. There was also free Wi-Fi throughout the hotel which was fast and easy to log onto. The Lexington does have a pool, but it was closed for maintenance during my stay. Possible areas of improvement...... parking was a bit of a cluster. The Lexington shares a parking lot with the Baymont (I believe) and it was packed on the weekends! If you have a large vehicle you need to be very good at parking in tight spots or be comfortable parking outside of the parking lot. The stairwells were a bit dated and the dressers/nightstands in the rooms could use some updating. In my opinion Reno is not the greatest area anymore period, but it doesn't stop me from visiting. Not once did I feel un-safe staying at the Lexington. The Lexington is close (about two minutes drive time) to the Grand Sierra Resort for food and gambling. The Lexington is not a "luxury" hotel by any means, so if that is what you are looking for, I don't think this is the right hotel for you. The Lexington is working to create a name for itself and while there are improvements that can be made, the added extras they offer go a long way as far as I am concerned. I would not hesitate to stay here again.
I always request a room on the higher floors because I find them to be quieter. I also always travel...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
On behalf of the entire staff and management of the Lexington Inn’s and Suites, we would like to thank you for your review of our property! Without your review, we would not know how we are doing, according to our guests standards.
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I am the new General Manager here at the Lexington Inn and Suite and have corrected this problem. I am holding the staff to a new standard level of service as well as cleanliness of the entire hotel.
I would like to invite you back, to see the changes that we have made! Please contact me for your reservation, either by email – email@example.com or phone 775-786-2500 extension 501.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.