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“Very Nice, A Good Non-Hotel Choice” 4 of 5 stars
Review of Plaza on the River at Plaza Resort Club

Plaza on the River at Plaza Resort Club
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Plaza on the River at Plaza Resort Club
2.0 of 5 Hotel   |   121 West Street, Reno, NV 89501   |  
Hotel amenities
Ranked #18 of 64 Hotels in Reno
Petaluma, California
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Very Nice, A Good Non-Hotel Choice”
4 of 5 stars Reviewed January 5, 2014

I had purchased a certificate (allegedly a "bargain") for a week's stay anywhere in the world. Unfortunately, there weren't many places that I wanted to go where you didn't have to put in additional funds to stay there (significant additional funds). That said, we finally decided on Plaza on the River, a timeshare property that also acts as a "hotel".

I was expecting a barely acceptable accommodation, in a crummy downtown Reno neighborhood. I was very wrong. The Plaza is right next to the River Walk, which is a very pleasant setting. The neighborhood is a little sketch, but no different than the rest of downtown Reno or downtown SF. The accommodations were lovely. We had a studio, which was very spacious for two people, nicely appointed, very very clean. Impressively clean and well-kept. Beautiful floor to ceiling view of the Sierras. The lobby is very cute in an Old West sort of style with lots of oak furniture. The staff are very nice, very helpful and pleasant. There were lots of families staying at the Plaza and all the guests we met were very friendly.

The Plaza is non-smoking. However, they do have the "7th Floor", which has a lounge area with TV, juices, sweet rolls, a pool, hot tub and an area for smokers. They do charge about $5 a day for parking and there is a valet that has to park and get your car.

Don't worry about a timeshare presentation. I asked what timeshares cost and the front desk clerk didn't even know or know if any were still available. I would highly recommend The Plaza if you want a change from the big hotel scenario. The Plaza does not have gambling on-site. Very quiet and a respite from the downtown casino craziness.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    21
    33
    8
    0
    2
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11
29
5
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
houston
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2013

We had read the reviews and were a little apprehensive about staying at a dated property. When we arrived, the lobby and room looked exactly like the photographs. Everything was old looking. We sighed as we began to put our things away. However, as we inspected the room we found it to be exceptionally clean and well maintained. The refrigerator and microwave were adequate for our needs. The cathode tube television was not a problem because I was going to be attending a conference all day with receptions during the evening, and my wife was going to be busy doing classwork online. We were surprised when we pulled the drapes to find floor to ceiling windows with fantastic views of the mountain range and the Truckee river. The hotel was approximately 3 blocks from the casino where my conference was being held. I walked on several days. We stayed for four days and became increasingly fond of the property. It was the initial impact of the dated furniture, etc. that we had to get over. The staff was extremely courteous as all the reviews alluded to, and the 24 hr coffee and tea service was an added bonus. The only downside had nothing to do with the hotel. It seems that the city has taken a nosedive from an economic standpoint since my last visit 15 years ago. There were quite a few street wanderers. Couldn't tell if they were homeless or not. I tried walking to one of my receptions one evening after dark and ended up having a guy cross the street and start following me. I had to go "hard" on the guy and he backed off. Still it was disconcerting and I starting driving the 3 blocks in the evenings to my receptions. We were surprised to have daily made service since the property is a timeshare and we booked through RCI. Finally, we learned from another review that you can ask for a dish set. This we did and it was very adequate with silverware, dishes, cups, knives, and plastic storage bowls.

Room Tip: Ask for rooms 1801, 1701, 1601, etc. which are the rooms that offer the best scenic views.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Standish
Top Contributor
72 reviews 72 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 28, 2013

I stayed here for a week. It is located right downtown across from one end of the River Walk. There are plenty of places to eat within walking distance. You have to pay a small charge for each day of parking (5.50/day), but a car is not necessary; if it isn't within walking distance (most things are), you can catch the bus. They even offer a tour of Virginia City, Carson City, and other locations in the area (lasts 7-8 hours) for $70.

The staff is very friendly and willing to help. They offer complimentary juice and pastry in the morning, and they leave hot water and coffee/tea/hot chocolate mix in the lounge area 24/7. The rooms themselves are quiet, spacious, and comfortable.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany ny
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2013

we just returned from an 8 day trip to Reno. (10/8-16/13) at the Plaza Resort Club down by the riverwalk. The staff was great and free coffee, pasties and juice was complimentary. I loved the antique furniture throughout the building. The hot tub was the best. Everything we needed was within walking distance. Reno is so much more laid back and friendlier than Vegas. Sitting down by the riverwalk listening to the running water on a sunny day was wonderful. We had a corner studio with windows floor to ceiling. You could see the snow capped mountains when you woke up in the morning. We can't wait to go back again next year. One little thing I didn't like was how hard the pillows felt.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Santa Barbara, CA
Top Contributor
95 reviews 95 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed October 3, 2013

We spent a week at the end of September at the Plaza Resort on the River in Reno and found it to be a very nice choice. The property is well maintained and although this is basically a timeshare property, all the rooms are studios. However, the rooms are large and well equipped with lots of closet and storage space even for people spending several days. They have a microwave and a small refrigerator. The furniture is older, in keeping with the theme of the place, but very functional. The only thing that is a little strange is that they still have the older, smaller TVs and not flat screens in the rooms. The location is within a couple of blocks of Virginia Street where many of the casinos are located and there are several restaurants and a nice convenience store near the resort. Parking is by valet only, but at $5.50 per night is quite reasonable and convenient.
Most of the rooms at the Plaza don’t have much of a view, except possibly some of the corner rooms near the river. You also do have some ‘street’ noise, but we weren’t bothered by it even though we were there during the time of the Street Vibrations motorcycle rally. We did not utilize any of the recreation facilities at the resort (pool, sundeck, exercise room) but we did look at them and they seemed like they would be quite useful for those who took advantage of these. The ‘breakfast’ offering was juice and a packaged pastry with coffee being available in the 7th floor lounge. This won’t be adequate for those that want a real breakfast, but there are several restaurants in the area and in most of the nearby casinos. The staff at the Plaza is very accommodating and ready to answer any question and assist with any need.
Reno itself doesn’t offer the variety and magnitude of entertainment that other cities like Vegas do, however, there are some interesting things to do in the area such as the Riverwalk, Automobile Museum and a movie theater. Of course in the winter, there are numerous skiing opportunities within easy driving range. It seems to be (at least through the week) an older more laid back group that is present in Reno, but that seems to be appropriate for the city. If you’ve been wondering about a trip to Reno, it should prove to be entertaining for several days and I would recommend the Plaza Resort as a good place to stay.

Room Tip: A higher room on the west side of the building would probably get the least street noise. Unless th...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Top Contributor
67 reviews 67 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 9, 2013

Had a large comfy room on the 18th floor w/ a great view of downtown, though the city was under a blanket of haze and smoke from the Yosemite fires the 4 days I was there. Front desk staff are personable, helpful, and very friendly, I loved the old, antique like furniture on every floor, the old prints on the walls, and the larger pieces throughout the lobby. Outdoor pool, coin-op laundry, and a very convenient location, though if there is no baseball game and one doesn't visit casinos, there ain't much join on...(.was there for "Burning Man" opening)

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 8, 2013

The lobby is incredible. It is full of antiques and worth a trip just to see it. The staff was friendly and the rooms were clean and more than adequate . They park your car and charge $ 5.50 a day which is reasonable. There is a microwave and mini fridge in the room but no utensils. We found out you just have to ask for the utensils and they send up a package of dishes, bowls etc. The riverwalk is right next door as it a nice movie theatre and you can walk up the street to the casinos. We didn't use the pool or gym but everything looked nice and clean.
The bed was comfortable. The place right next door looks boarded up so that's a bit of an eye sore. We found a great little place across the street called Z Pies, for gourmet pot pies. Yummy!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza on the River at Plaza Resort Club

Address: 121 West Street, Reno, NV 89501
Location: United States > Nevada > Reno
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 64 Hotels in Reno
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Plaza on the River at Plaza Resort Club 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Plaza On The River At Plaza Resort Club Hotel Reno

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