To start employees are rude. Once I checked in the room had ants and NO towels, soap, shampoo/cond., or toilet paper. I went up and asked for them and after some rude questions i was only given one see thru bath towel and one washcloth. When I got back to room the towel was stained and had pool towel written on it. The next day I was locked out of the room 3times due to a pet charge issues where they would not show me any kind of dog policy for the charge, even though I had paid for the room AND they had my credit card. They would not give me my AAA discount either. The following day was the worst. I was again locked out of the room twice then in the middle of the night the manager came banging on my door, and yes I had been asleep for hours, and DEMANDED I come to the office. He then said I owed him money for my pet, although I had paid out my account until the next day and they STILL had my credit card number. After yelling at me and demanding money I went back to my room to get money, just so I could go back to bed! He came chasing after me yelling at me in the parking lot and proceeded to lock me out of my room and my animals inside. I had to then call the police for assistance. After the police came, they resolved his issues, and I could not wait to then checkout and be out of this HORRIBLE property. The manager would not give me a receipt for the cash I had paid for the three nights or the pet deposits even after police asked them to. Then he demanded another credit card for an additional deposit after staying three days, paying in full, and already having a credit card of mine. In a few hours I checked out and finally was given a receipt with missing nights, wrong charges for the room, and over $50 in cash I paid that was not reflected on the receipt. He told me that is all he would do for me.
Oh and they will not credit for Wyndham Rewards if you are a member.
STAY AWAY!! Horrible stay. And heater did not work. I also read the bad reviews before I stayed at this property thinking it could not be as bad as people said. Listen! Its all true. Staying here because they take animals or seem cheaper its not!! Days Inn a few blocks away is nicer, no problems and are sometimes a little cheaper.
Do not stay here is my best advice to actually get a good or even just descent room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.