This place is horrible. I stayed april 5 with my 2 year old everything was fine until around 12am some ppl were having a little to much fun. Yeah I understand its a motel but to get super loud to wake my 2yr old couple times its bad I call the front desk and joseph answer the phone first he seem nice but after I call him back 15 min later he seem pissed because I kept complainig that they woulnt shut up to please call them and asked them to be a little quieter he just told me he didn't heard anything. Well I decided to record it so they new I wasn't trying to be over drematic. They finally shut up around 3am but they continue talking about how amazing it was. The next morning I went to see if I could speak to the manager but instead it was the gsr she didnt smile or anything I explaint to her about my issue and ti my surprise she told me there's nothing they can do I even asked them you guys couldn't have call the guest and asked th em nicely to please be quiet and she jusy gave me a look like no! I believe her name is joylinn but worse customer service Ever!!! I should of stayed at a casino for a little bit more money but seens my family leaves closed to the motel I figure I would be closer to them. They didn't even said sorry or refund or anything!! So I made sure I call my bank so they woulnt get a dime from me I explain everything to my bank and they said they would make sure they don't get paid for my unhappy stayed so do yourself a favor don't spend your money here spend a little xtra and go somewhere else.self your self the trouble.
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- Also Known As:
- Reno Days Inn