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“It's cheap, what can I say?” 2 of 5 stars
Review of Circus Circus Hotel and Casino-Reno

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Circus Circus Hotel and Casino-Reno
3.0 of 5 Hotel   |   500 N Sierra St, Reno, NV 89503   |  
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Ranked #15 of 65 hotels in Reno
GreenLeadersBronze level
San Francisco, California
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“It's cheap, what can I say?”
2 of 5 stars Reviewed November 11, 2012

The rooms in the old part of the hotel don't have enough plugs for your computer. If you're on a budget and don't care about your room, this place is fine. The bed was really comfortable. The TV is old and barely responded to the remote control. The shower was remodeled and the shower head is way too low.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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Perth, Australia
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 6, 2012

We paid $42 for a very large, clean, comfortable room and free undercover secure parking. OK view from 14th floor South Tower. Decor a little tired but clean and presentable. Bed was comfortable - maybe newer than other furnishings. While this is not the flashest casino (one of three related and connected casinos) it is fine if what you really want is a comfortable, very good value hotel room, as long as you don't mind getting a bit lost in your own hotel due to the sprawling layout - though this can also be fun! Check the book of vouchers they give you - we realised after we had paid for dinner that we had a voucher for one dinner as well as well as some other things we missed. Breakfast (not included) was good and reasonably cheap. Reception staff were extremely helpful with directions and advice. We saw Jersey Town - a Jersey Boys spin off - at the neighbouring Eldorado. Quality cast and the best seats at $45 each - probably not quite the same class as Jersey Boys as a total show but very professional and entertaining none the less and at least $100 a seat cheaper.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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B.C.Canada
Top Contributor
61 reviews 61 reviews
36 hotel reviews
Reviews in 21 cities Reviews in 21 cities
234 helpful votes 234 helpful votes
3 of 5 stars Reviewed November 4, 2012

We have stayed at the Circus Circus before.
This trip we were in the North Tower,over the Casino.
I had requested a HIGH floor,with the Group Tour company, and did another request via e-mail to the Circus Circus, Lucky, I did this, because our Room pkg.showed the 5th.Floor, then changed to the 17 floor. Thanks CC for doing that. But Unlucky for us it had an door adjoining next door.and people there,Had a Hugh fight,off and on from 11p.m. to 3 a.m. Not a good start to 5 night stay. Had to phone Security.
Next Morning , a nice girl at desk, informed me the people were still staying ANOTHER night, so she moved us. Thanks again CC.
Room was clean, a little worn, the South tower rooms are about the same.
We were happy with the CC., Until our Last night.. When we Noticed a VERY LOUD noise coming from (Again..adjoining room) . No one was In room.... Turned Out, they cleaned the Rug, and left a Blower Going.... NOT very nice CC. We asked them to Kindly turn it OFF and they did...I don't think they should have left a LOUD Machine going, when they Knew the room next door was Occupied,not good customer Service.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Orlando, FL
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 29, 2012

Stayed in Sky Tower on 27th floor. Check in was quick and easy. View from room was great. Room was small but clean. Many restaurants,shops and casinos available when walking indoors between the 3 hotels. Did not have chance to see them, but hotel has some free shows.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hamilton, ON
Top Contributor
88 reviews 88 reviews
83 hotel reviews
Reviews in 74 cities Reviews in 74 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 28, 2012

There are two different towers one can choose at Circus Circus. The cheaper "Sky Tower", and the 'deluxe' North Tower. We opted for the more expensive North Tower, and I am glad we did. I'm not sure what the difference is supposed to be between the two, but given what we got, I'm glad it wasn't any worse.

The rooms are nice and relatively clean, but not without its problems. The furniture in our room was fairly worn, and there was six-inch stain on the wallpaper above my bed - which was pretty unpleasant. As well, our beds were terribly uncomfortable, and definitely the result of old mattresses.

Having said all that, Circus Circus is a fun place to stay. It's in the heart of downtown Reno, the Casino is rarely crowded, and the table games are often quite cheap. The kids area is fun (even for adults), and some of the higher rooms have spectacular views.

Circus Circus is one of the cheaper options, among the many cheap options in downtown Reno. While its hard to complain about $30 rooms at any hotel, it possible there are better options at the same price - but I wouldn't know. However next time, I'll probably try somewhere else.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 17, 2012

I have stayed at Circus Circus many times before and just returned from a 4 night stay.The staff was more than friendly and helpful and the room was clean and comfortable.The rates are fantastic for what you get and the location is also very good because you can walk between Circus,Silver Legacy and Eldorado.The rooms could use upgrading with flat screen TVs but everything else was great.I would recommend staying in the North Tower but the Sky Tower is not a far walk through an indoor walkway.

Room Tip: The North Tower rooms are much closer to the Casino and get an odd numbered room to face the "R...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Top Contributor
69 reviews 69 reviews
48 hotel reviews
Reviews in 12 cities Reviews in 12 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 17, 2012

The atmosphere at Circus Circus was very family oriented. And by family I mean parents with reasonably young children in tow. Ample arcade games, kid friendly (albeit ultra tacky 1980s) decor and cheesy elevator music. Clowns and such everywhere.

Decor: that said, the whole place is really shabby. You'd think a casino would be able to afford to hire an interior decorator once a decade.

Casino : the casino was unremarkable, with a high stakes room featuring a bunch of the exact same games in the same denominations as on the main floor. I did not see anyone hit a jackpot, though I did see a couple people win significant amounts at video poker.

Food: the onsite restaurants at Circus Circus, El Dorado and Silver Legacy offer nothing but high prices, mediocre food and incredibly slow service. Walk outside and you'll find several far better (and cheaper) dining options within a 2 block radius.

Coolness: there is nothing cool about this place for anyone over the age of 12.

So why did I give this mediocre outdated hotel three stars?

First, they allow you to check in at nine in the morning. No other Reno hotels I called were willing to accommodate a request for early check in. Circus Circus has a policy of allowing anyone to check in at 9am.

Second, the front desk was super cool when I called at 1am to tell them I wouldn't be making it to check in that night, they issued me a full refund without any issues whatsoever and couldn't have been nicer about it.

Third, the place was priced at a very competitive rate and appeared to have a rewarding slot players club (I didn't really stick around long enough to find out).

Room Tip: Ask what's available!
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Circus Circus Hotel and Casino-Reno

Also Known As:
Circus Hotel Reno
Circus Circus Reno
Reno Circus Circus Hotel
Address: 500 N Sierra St, Reno, NV 89503
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Reno
#6 Best Value Hotel in Reno
#7 Casino Hotel in Reno
#9 Family Hotel in Reno
#13 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Circus Circus Hotel and Casino-Reno 3*
Official Description (provided by the hotel):
Located in downtown Reno, Circus Circus is connected to the Eldorado and Silver Legacy by skywalks, creating Northern Nevada’s largest entertainment resort complex. Just minutes from 18 world-class ski resorts, more than 30 spectacular high-desert golf courses and walking distance to unique shopping, museums and the new Reno Aces baseball complex, Circus Circus is Reno’s leading vacation destination. Spacious rooms and suites, a Convention Center with more than 22,000 square feet of meeting space, six popular dining choices, exciting gaming action and free world-class circus shows are just a few reasons to choose Circus Circus Reno. ... more   less 
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