We had previously stayed at Circus Circus in September with my in-laws for one night and didn't care too much for the hotel. My husband and I decided to stay here over President's weekend due to the good rates we received for a wedding we attended. We booked a standard king, nonsmoking room in the Sky Tower.
Check in at 11:30 on Saturday took over 30 minutes due to the long line and the fact that only four people were working at the registration desk. The line wrapped around and at one point went into the casino. We were originally given a room on the 11th floor, but ended up with a room on the 23rd floor after I requested a higher floor. Our room was at the end of the hall and provided a view of the Silver Legacy and the mountains to the southwest.
Previously we stayed in a two-queen room, and we did not care much for the beds as they were lumpy and springy. Surprisingly, the bed in our king room was quite comfortable. A little soft for our taste, but at least there were no springs sticking in our sides.
Being at the end of the hall, we thought the room would be fairly quiet. However, the opposite was true. We could hear the people next to us, above us, and down the hall. The doors were not soundproof as we could even hear people in other rooms with their doors closed!
Water pressure and temperature in the shower was good. A towel bar near the sink would have been nice to hang the hand towel on.
Another issue we encountered that we did not before was due to the crowds. At peak times of the day there were long lines for the elevators to go down in the morning or up in the afternoons/evenings. Many people would shove their way onto the elevators, forcing those on an already full elevator to squeeze together.
We did have to call maintenance to fix the hairdryer (which ended up being an outlet issue) as well as the remote for the TV. It took about 50 minutes to get service at night, but that was understandable due to there being multiple calls ahead of us. We planned to use the TV to check out in the morning, but it would freeze up on the menu screen. Thank goodness there wasn't a line to check out at the registration desk.
Overall, our stay was OK. My husband and I decided that we probably would not stay at Circus Circus again due to the noise factor and clientele of the hotel. We prefer the quieter El Dorado Hotel.
- Official Description (provided by the hotel):
- Located in downtown Reno, Circus Circus is connected to the Eldorado and Silver Legacy by skywalks, creating Northern Nevada’s largest entertainment resort complex. Just minutes from 18 world-class ski resorts, more than 30 spectacular high-desert golf courses and walking distance to unique shopping, museums and the new Reno Aces baseball complex, Circus Circus is Reno’s leading vacation destination. Spacious rooms and suites, a Convention Center with more than 22,000 square feet of meeting space, six popular dining choices, exciting gaming action and free world-class circus shows are just a few reasons to choose Circus Circus Reno. ... more less
- Reservation Options:
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- Also Known As:
- Circus Hotel Reno
- Circus Circus Reno
- Reno Circus Circus Hotel