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“Terrific deal, well-appointed rooms” 4 of 5 stars
Review of Grand Sierra Resort and Casino

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Grand Sierra Resort and Casino
4.0 of 5 Hotel   |   2500 East Second Street, Reno, NV 89595   |  
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Hotel amenities
Ranked #10 of 65 hotels in Reno
Winter Park, Colorado
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
“Terrific deal, well-appointed rooms”
4 of 5 stars Reviewed May 15, 2013

I found this hotel on Priceline for a price that is too low to even mention. We got a Grand Suite II on the 23rd floor with a spectacular view. The room was really large with a king-sized bed, couch, nice desk, chairs and stainless refrigerator and microwave. The bathroom was large with a huge shower. The bed was comfortable, and the artwork in the room was pretty. The hotel lobby and casino feel a little dated. There are three or four nice restaurants in the hotel, a pool, workout room, and some retail shops. We had a great stay there.

Room Tip: Try to get one of the suites.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,516 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (586)
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English first
California, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2013

Nice Hotel but - they throw hidden fees into the bill calling it a resort fee or some nonsense. It was not disclosed to me when I checked in it was simply added to the bill at the end of the visit.

So do not be surprised.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom R, Public Relations Manager at Grand Sierra Resort and Casino, responded to this review, May 22, 2013
Hello Matt,

Thank you for taking the time to review your stay at Grand Sierra Resort. We are pleased you liked the hotel. Regarding the resort fees, we try to make sure all pricing and fees are clear upon the time of reservation on our website. We apologize if this information was not made clear and will continue to look into how we can make this information more available. Again, thank you for taking the time to review your stay as your feedback helps us improve every guest's experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robina, Australia
Top Contributor
68 reviews 68 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 13, 2013

Lovely comfortable deluxe room, good ammenities incl. restaurants bars & wonderful service @ a very fair price.
Would stay again, but a better positioned room may have better views than the blah hotel roof.

Room Tip: Check out this aspect as there are some good Sierra views.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed May 13, 2013

We stayed at the GSR for a quick 2 night stay for a weekend volleyball tournament. We had an updated Summit room. Very nice and spacious. The room had a fridge, microwave, large shower. I can't complain about one thing in regards to the room. The bed was one of the most comfortable hotel beds I've ever slept in. Perfect, slept like a baby. Even my wife, who has difficultly getting comfortable in hotels; mainly due to the beds slept like a baby.

Like others have said, GSR has something for everyone. Due to our limited time, we didn't get a chance to do most things offered. I got in around 1230am. Johnny Rocket's was open and a burger sounded good. Too bad it was a major disappointment. A little pricey for a burger meal too. When I got back to the room, I noticed the room service burger/fries was cheaper. The breakfast brunch was real good. The 24 hr cafe was good too. We got back after midnight from a day of watching volleyball. Just knowing this place was available...so we didn't have to run around Reno at such a late hour was nice. They served drinks too!! That was appreciated. Since we had our youngest teenage daughter, this was a safe haven to just get some late night food. The casino was nice. GSR was convenient to most locales we needed: Convention Center and a few others local places. Reno isn't my most favorite places in the world...we mainly just go there for volleyball tournaments, but if we do ever go back w/o volleyball in mind. I wouldn't hesitate to stay here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Top Contributor
111 reviews 111 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 11, 2013

GSR has the biggest rooms in Reno and the Summit rooms have a safe, microwave, coffee maker, and refrigerator. 5 minutes from the airport with a driving range, bowling alley and many other features not found anywhere else in Reno.

Room Tip: Ask for a Summit room.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2013

very nice rooms. great experience and a lot of fun activities for all ages. Had a good experience here. nice showers and kitchen area was very convenient. would recommend to anybody traveling to reno. also has a cool driving range on property.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivehurst
1 review
5 of 5 stars Reviewed May 10, 2013

we love the friendlyness of the people all over the resort. the gambling is fantastic. we just have a fantastic time everytime we go. we had a problem with our room and no air conditioner on friday night, we were back down in the casino by 4:30am. i had called the front desk and they were there at my requested time and repaired the air. we had a great second night. first time in all the years we have been staying that anything had gone wrong.

Room Tip: double check the air conditioning
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Reno
#4 Casino Hotel in Reno
#4 Luxury Hotel in Reno
#8 Romantic Hotel in Reno
#8 Business Hotel in Reno
#11 Family Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Official Description (provided by the hotel):
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit

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