We arrived in Reno and could only find a room close to airport because of Street Vibrations motorcycle festival. I wasn't sure if it was going to be the best place to stay. It was! Check in and out was fast, no issues. The rooms were clean, and a nice size. The front desk, and I am sorry I didn't get names, they were so nice, so friendly, helpful, and accommodating. We had booked for one night, and then were heading to a casino in town. The bed was comfy, hotel was quiet, nice breakfast and breakfast area. At this time we didn't need shuttle service. They did offer it if we needed to go anywhere within 2 miles, but we had our car during the first visit. We have been on the road for a few Weeks, so I did need to use the laundry room. That was very clean, right on the first floor near the front desk, and you needed your room key to get in there. So I felt safe while using it. When we couldn't get a flight out of Reno when we wanted, we had to stay an additional day, so we re-booked at this same hotel for our last night in Reno. (That should tell you we were happy here). When the hotel we were staying at said they couldn't take us to the comfort inn, (which their shuttle passed on way to the-airport) we called the Comfort Inn and they were more than happy to come pick us up at the casino and bring us back to their hotel. Very nice group of people. I would recommend this hotel to anyone who asked.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you visit.
Sarvpreet S Bains
Comfort Inn and Suites Airport Reno
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.