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“Great Bargain” 3 of 5 stars
Review of Comfort Inn & Suites Airport

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Comfort Inn & Suites Airport
2.0 of 5 Hotel   |   1250 East Plumb Lane, Reno, NV 89502   |  
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Ranked #7 of 64 Hotels in Reno
Eau Claire, Wisconsin
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Bargain”
3 of 5 stars Reviewed October 9, 2012

An older hotel with some rouge applied. No casino (not a bad thing), rooms are a little bit tired with old style TV that needed replacement. Some public areas and outside could use a good cleaning, but for the price, a great bargain! Because this is an older hotel with no central air, the A/C units are at the end of each hallway. DON’T GET A ROOM AT THE END OF A HALLWAY! All night all I could hear is an A/C unit that sounded like a clothes dryer with bad gears trying to dry 4 pairs of gym shoes.

Room Tip: Stay away from rooms at the end of the hallway!
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  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this review, October 28, 2012
Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management
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173 reviews from our community

Traveler rating
    105
    49
    15
    1
    3
See reviews for
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57
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Seattle, Washington
Top Contributor
103 reviews 103 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 7, 2012

Despite being located next to a freeway and the airport the room was very quiet during the evening. We never heard any traffic or airplane noise. The room was clean with good furnishings. The refrigerator was adequate but did not freeze our ice for the cooler. We did not partake of the complimentary breakfast as it looked a little old and plastic. I especially liked that Costco and REI are located behind this hotel. We were able to get inexpensive gas to continue our trip southeast to Utah. The vending and soda machines were broken but they had a small refrigerator in the lobby to sell some cold drinks. Water was $1.00. We would stay here again when traveling through the area and not interested in visiting the casinos.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this review, October 28, 2012
Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2012

This is a conveniently located hotel near Reno’s airport. It is very quiet. You will hear no aircraft noise. It is very clean inside and affordably priced. The staff that work at the hotel are both courteous and helpful.

This is a hotel that I strongly recommend.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this review, October 28, 2012
Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 23, 2012

Our room was clean and roomy. King bed was very comfortable as were pillows, although I brought my own as a supplement. Staff was very helpful and polite. Good morning breakfast, but it would be nice if they would change the breakfast sausage patties to bacon or links once every other day for variety. (We stayed 4 days and the breakfast was the same each day). Very quiet. Unfortunately the air conditioning unit blows directly on the bed, and the thermostat has a bit of learning curve to understand. Room rates may be more than a casino hotel and probably could be less, but it's nice to not have any residual smoker smell anywhere in the building. We will likely return. Literally 5-8 minutes from airport.

Staff recommended Bertha Miranda's Mexican and Ruby River Steak House for dinner. Both were good suggestions. We also would recommend going to LuLou's, which is $$$, but much more chic atmosphere (jeans permitted).

Bruce or Brian??? at Bertha's was a very good waiter as was Jeff at Ruby River.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this review, October 28, 2012
Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 12, 2012

We've stayed at this hotel a few times now. It's clean and well maintained. Rooms are nicely arranged and appointed. Staff is friendly and helpful. Value is good, particularly if you had discounts like AAA. The only minor negative is the dining area for breakfast could be bigger, but the breakfast itself is completely adequate. The building itself is well back off Plumb Lane which makes it hard to see, however the distance provides a buffer from noise. The facility is quite a distance from the casino's, so if you want to be right where the action is stay closer to downtown. If your coming or going through the airport, it's perfect! Beware that this hotel doesn't have a pool. That wasn't an issue for us.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this review, September 13, 2012
Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Top Contributor
56 reviews 56 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 29, 2012

Outstanding staff makes this a step up.
This is a family franchise and they show pride of ownership and a plain desire to be helpful. We experienced some difficulty not associated with their place and they made it their business to find solutions for us. It was so refreshing.
They also accommodated our late checkout and brief luggage storage in addition.
The hotel is southward in Reno down I-395 near the airport. And somewhat in the middle of the large casino grouping.
Breakfast is a little better than usual in this group and freshly prepared.
The rooms are clean, with a clean, fresh smell and good bedding. The AC compressor in the room [208] was unusually noisy even on the low setting. We slept with it but others might be bothered.
There is very little outside landscaping and the motel sets back from Plumb perhaps 150 yards - no street noise.
This is a very good value for the money [$75] and if there are problems I'm confident they will be helpful.

Room Tip: This is Reno so consider the sun if you plan to be in the room late in the day. Denny's and Cost...
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this review, September 9, 2012
Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Top Contributor
79 reviews 79 reviews
71 hotel reviews
Reviews in 65 cities Reviews in 65 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 26, 2012

This hotel is very close to the Reno airport and has complimentary airport shuttle. Our check-in went very well. Jason was at the front desk and was very outgoing and friendly,plus he was extremely helpful with an iPhone issue I was having. Jason saved the day! Plus Melinda, the lady at the desk in the morning when we checked out was also very helpful and friendly.

The hotel has nice rooms and furnishings and are very clean. The rooms also had microwaves and refrigerators.

Also behind the hotel is a strip mall/shopping center including Costco and Home Depot.

Great hotel, service and location. I would recommend it highly.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this review, September 9, 2012
Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Airport

Address: 1250 East Plumb Lane, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Reno
#7 Business Hotel in Reno
#9 Romantic Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Airport 2*
Number of rooms: 59
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Also Known As:
Comfort Inn And Suites Airport
Comfort Inn & Suites Airport Hotel Reno
Comfort Inn Airport
Comfort Inn Reno
Reno Comfort Inn

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