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“Price is right” 4 of 5 stars
Review of BEST WESTERN Airport Plaza Hotel

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BEST WESTERN Airport Plaza Hotel
3.0 of 5 Hotel   |   1981 Terminal Way, Reno, NV 89502   |  
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Ranked #17 of 64 Hotels in Reno
Sandusky, Ohio
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“Price is right”
4 of 5 stars Reviewed July 28, 2014

We don't really have any complaints about this hotel, it is older and not sound proof, so you hear people either coming in from late flights, or back from casinos. We enjoyed the pool. The place is busy and used. If we were staying longer in the area we would have probably chosen another site for more convenience to restaurants, and activities.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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340 reviews from our community

Traveler rating
    115
    106
    53
    28
    38
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Winnemucca, Nevada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

I have stayed at the Best Western, near the Reno Airport, several times. I think it is an excellent hotel with very friendly staff. It is convenient to spend the night there then walk over to the airport. They offer a shuttle, but I prefer to walk.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, United States
1 review
4 of 5 stars Reviewed July 27, 2014

On the road for 2 weeks to the west coast & back. Stayed at 13 different hotels. Have to say that for the price, this hotel is a bargain except that it does not offer the free breakfast that all of the other hotels had. The staff stated it was because they have a full service restaurant on site (we had breakfast in the restaurant & the food was excellent but cost another $10 per person). Would definetly stay here again, but would probably opt for a less expensive McDonald's breakfast.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport News, VA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 26, 2014

This is a great place. We have stayed here twice, both times with our dog. Last year it was for Hot August Nights. The room is comfortable, everyone is very nice and the restaurant is very good. It is easy to find and has a very nice lobby area. We would definitely stay here again!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco Bay Area
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 24, 2014

This hotel is more for truckers and people traveling through the Reno Airport as it is just across the street. Big and busy with no free breakfast as there is a café inside the hotel, therefore no morning coffee or breakfast. lots of truckers, therefore place reeked of smoke, even the non smoking rooms. Close to the Reno Airport but no plane noise. Wing I was in is old and rundown but the price was right so its a trade off as to what you want. Overall its ok for a 1 night stay.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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Sacramento, United States
1 review
5 of 5 stars Reviewed July 21, 2014

check in was fast the lady was very nice and professional as was check out , the rooms are clean and the beds are very big they used lots of pillows . Large lobby very well kept property. This is not the first time I stay here and I will be back to stay again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowmass Village, Colorado
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 18, 2014

I booked this hotel because it was closest to the airport, and I had a very early morning flight. I requested a non smoking room. I was offered a room on the second or third floor (opted for 2nd floor). The room was okay, however, it reeked of cigarette smoke. I had been told at reception that smoking or room damage would result in additional charges. After checking in, I returned to the front desk to inform front desk staff that the room had obviously been occupied by smokers, and I did not want to be charged as a non smoker (I was told "no problem; rooms were being renovated into 'non smoking'".)

My main complaint is that my "non smoking room" had obviously been previously occupied by smoking guests--my room stank of cigarette smoke--like an old casino hotel. For this reason alone I would never stay in this hotel again.

I booked this room through Hotel.com, and perhaps had I booked directly through Best Western I may have had a truly "non smoking" room.

On the plus side, my room had a comfortable bed, it was exceptionally clean, and all of the hotel staff (check in desk, housekeeping, bar, airport shuttle driver) were helpful, well trained, and fabulous.

Room Tip: I chose a 2nd floor room for security reasons. Unfortunately, this property is older, and every ste...
See more room tips
  • Stayed July 2014, traveled solo
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Airport Plaza Hotel

Address: 1981 Terminal Way, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Reno
#13 Family Hotel in Reno
#16 Romantic Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Airport Plaza Hotel 3*
Number of rooms: 269
Official Description (provided by the hotel):
Don't gamble when it comes to scoring a great Reno hotel, when choosing an affordable and luxurious room is this easy.This Reno airport hotel is close to both the airport for those early morning flights and many attractions in the area. Airport parking in Reno can be expensive and quite the headache, but that's all taken care of here. Save that money for testing your luck at the slots or craps tables. You've already hit the jackpot by choosing this Reno hotel.This Reno BEST WESTERN offers an unbeatable location, airport parking and stellar curb appeal. Business meetings are a breeze when working with our Reno hotel events staff and state of the art equipment. Of course, after that presentation has been given, or the deal has been sealed, it's time to make the most of the biggest little city in the world.Local event celebrations like air races, hot air balloon festivals, Street Vibrations, Harley Davidson events, Burning Man, and rodeos are all packed with fun. Sporting events including basketball, volleyball, soccer and baseball reign supreme here. Maybe you're in town for one of the many conventions. Maybe you're simply traveling through en route to Virginia City or Tahoe. No matter what your plans, our Reno hotel is your oasis in the desert. Avoid travel traffic out of the airport if you've just landed by selecting a great deal on a clean, comfortable room at this Reno hotel.The state capital and National Guard military base regularly brings in civil servants and service men and women for work. Get pampered even if you're on the clock.Book a wonderful room at BEST WESTERN Airport Plaza Hotel for the easiest stay of your life! ... more   less 
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Also Known As:
Best Western Reno
Reno Best Western

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