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“Not Much Around” 4 of 5 stars
Review of Hilton Garden Inn Reno

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Hilton Garden Inn Reno
3.0 of 5 Hotel   |   9920 Double R Blvd, Reno, NV 89521   |  
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Ranked #10 of 65 hotels in Reno
Santa Barbara, California
Top Contributor
600 reviews 600 reviews
106 hotel reviews
Reviews in 164 cities Reviews in 164 cities
389 helpful votes 389 helpful votes
“Not Much Around”
4 of 5 stars Reviewed March 22, 2013

This is a nice hotel and they have a very nice staff. The Great American was fine and they have decent dinner specials if you don't want to get out of the hotel in search of food. It also has a good business center.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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211 people have reviewed this hotel

Traveler rating
    97
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    26
    9
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 15, 2013

Well…it lived up to what I expected. The staff was friendly and the rooms where appointed nicely. Overall the rooms were clean and confortable. This hotel is a little bit away from anything to do but the shuttle was happy to take us to a nearby resort for some gamming. We used the conference room over the course of a few days for small company meetings, the lunch that was catered by the hotel was marginal, but the staff that took care of us during the meeting was attentive and pleasant. All and all a good hotel for a business stay.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayville, Wisconsin
Top Contributor
131 reviews 131 reviews
26 hotel reviews
Reviews in 53 cities Reviews in 53 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 3, 2013

A broad normal for a Hilton Garden Inn. Very friendly checkin with a normal room. My only complaint would be the "perfume" type cleaners used in the room. I found the room clean. My associate checked in next door only to find his room was occupied and required an inconvenient re-checkin. Breakfast was the usual HGI buffet. Location was very handy with a somewhat quiet neighborhood.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, Oregon
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 26, 2013

This is a typical HGI - nothing special.

Easilly the worst internet service of any hotel I've stayed in over the last two years of 70 night a year business travel. Very slow connections. No streaming possible.

The staff is very friendly, the room was clean and the adjustments on the beds actually worked.

But if you have work to do, go somewhere else. The staff knows all about the bad internet so obviosly the owner doesn't give a damn. So don't reward the owners' "screw you" attitude.

Room Tip: Choose a different hotel if you need to use your wireless for work.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Top Contributor
83 reviews 83 reviews
60 hotel reviews
Reviews in 59 cities Reviews in 59 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 26, 2012

This was my second time staying at this hotel for business, and I'm still as much of a fan as the last time. The hotel is super clean and all of the employees are very friendly. The food in the bar is decent, and the happy hour specials are offered at great prices. The only negative thing was breakfast. Service was super slow, and the waiter forgot my order, so I never had a chance to eat as I had to run out to my office. The rooms are very quiet, and it's in a very convenient area to grocery stores and restaurants. This is an awesome business hotel!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 21, 2012

Nice to find a smoke free place to stay in Reno! Staff is very friendly and attentive. Rooms are clean and well kept. Food in restaurant is good....slightly higher prices with new menu.

Only complaint in the internet - very....very....very slow. Have been told that they plan to upgrade but not until next year.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 40 cities Reviews in 40 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 15, 2012

I had a good experience at this hotel. I checked in late and they were friendly and accomodating. The hotel itself was new and nice by some decent restaurants etc. I thought the breakfast was lacking though compared to other HGIs, the service at it was only okay, and the selection was not great. But a good hotel in the area, I would come back.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Reno

Address: 9920 Double R Blvd, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Reno
#12 Family Hotel in Reno
#13 Romantic Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Reno 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Reno Hotel Reno
Reno Hilton Garden Inn

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