Nice to find a smoke free place to stay in Reno! Staff is very friendly and attentive. Rooms are clean and well kept. Food in restaurant is good....slightly higher prices with new menu.

Only complaint in the internet - very....very....very slow. Have been told that they plan to upgrade but not until next year.

I had a good experience at this hotel. I checked in late and they were friendly and accomodating. The hotel itself was new and nice by some decent restaurants etc. I thought the breakfast was lacking though compared to other HGIs, the service at it was only okay, and the selection was not great. But a good hotel in the area, I would come back.

Stayed here for 4 nights in October and would definitely return. The staff was super friendly at all times. The hotel was packed with election campaigners, but they were always courteous and friendly - at breakfast and at the front desk. My room was clean and comfy. Starbucks across the street was a bonus!

They are between a 3 and 4 star place. The hotel itself is physically nice. One night and one breakfast, they had a campaign bus (is there nothing politics doesn't ruin? :| but I digress...) stay with them, and the public areas were completely unable to deal with the rush. I skipped out at those times....fortunately, there were enough options within walking distance so it really wasn't an impact. A couple times at breakfast, I didn't even get my morning Dr Pepper....granted, I am usually in and out of the restaurant pretty quickly, but not *that* quick.

Hotel is pretty far south of the airport and I-80 interchange, but it's a nice corner of town, if a little 'sprawly.' The bed was the usual 'pick-your-firmness' found in all Garden Inns, which is nice. The shower was hot, with decent pressure. I'd stay here again, but would also look at other places around. Facilities are really nice, but I can't quite justify a 4-star for them.