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“Greta place to stay in Reno” 4 of 5 stars
Review of Extended Stay America - Reno - South Meadows

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Extended Stay America - Reno - South Meadows
2.0 of 5 Hotel   |   9795 Gateway Drive, Reno, NV 89511   |  
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Ranked #24 of 65 hotels in Reno
Havelock, North Carolina
Top Contributor
140 reviews 140 reviews
22 hotel reviews
Reviews in 47 cities Reviews in 47 cities
45 helpful votes 45 helpful votes
“Greta place to stay in Reno”
4 of 5 stars Reviewed November 19, 2011

I have stayed here 3 times in the past few years and will choose it again if I need to be in that part of Reno. I like this option instead of a casino. The rooms are spacious enough for me as a business traveler. I like being able to use the kitchenette instead of eating out all the time. The recliner is a nice touch too along with a table and chairs and a desk.

The location is close to the freeway and shopping. There are nice laundry facilities on the premises and some vending machines. You can ask for a mattress topper at the front desk since the mattresses are REALLY hard. The front desk will also supply dish detergent, hair dryers and some other necessities if you forgot them. Wi-Fi will cost $4.99 for the duration of your stay whether it is for one night or longer. It should be free, but that one time charge isn't too bad and the connectivity is excellent.

I think my only gripe about this property is there are no automatic entrance doors. Whether you are pulling your luggage along or using the luggage buggy provided in the lobby, the two sets of doors are difficult to maneuver through.

The staff is very friendly - especially Kam and Sonia.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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48 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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ktbug147
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 21, 2011

Yet another wonderful stay at the Extended Stay. Its always clean, inside and out, a nice home away from home. Last time I stayed here I slept really well, but for some reason this time I could not. It seemed like the beds were harder. They offer mattress toppers and really I wish I took them up on it.

The other issue I had, though it didn't affect my stay, some of the stations on the tv didnt work well. Really other than that, no issues at all.

Front staff is fantastically friendly and explained everything we needed to know about our stay.

I would recommend this anyone coming to Reno.

Room Tip: I always spend the couple extra bucks for the comfort suites. fancier linens on bed and a leather r...
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Port Huron, Michigan
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 21, 2011

I had no problem with this hotel it was clean modren and excellent for the price.
the only porblem was that I bok it with hotels.com I asked for a Non smoking room and they tried to give me a smoking room. I you book through hotels.com or expedia make sure you are getting non smoking or smoking room by calling ahead to the hotel and confirming your preferance. again hotel was not at fault. The only negative item I have is the walls are thin you can hear the people above you walking around. Make sure to get a second floor room to avoid this.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Jose, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 21, 2011

The hotel charge an extra fee of 10$+tax per night for non-smoking rooms. This is an unbelievable new fee that doens't seems real. Also the heater was not working properly and was very noisy. The only positive side is the small kitchen in every room.

  • Stayed February 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truckee, California
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 28, 2010

We enjoyed our stay other than the poorly insulated floors. With a toddler it was difficult staying here for that main reason. I would recommend asking for a lower floor because anytime we walked our neighbors below pounded loudly on their ceiling. There is high speed internet service available for just a one time fee of $4.99 which we found affordable compared to other hotels and a kitchenette with silverware and dishes which is handy for families. We found the employees to be extremely polite and helpful. This hotel has expanded cable service with movie channels like Showtime and Disney Channel. The on-site laundry facilities also made things easier for us during our stay. It was like staying in a studio apartment. There was no fitness center or pool but the hotel offers day passes for reasonable rates to a local gym. FYI: Bring your own hair dryer and shampoo, Conditioner, and Lotion as they do not have these in the bathroom.

  • Stayed August 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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So-So Cal
Top Contributor
73 reviews 73 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed April 27, 2010

This Extended Stay America feels like it could be disassembled and taken away on flatbed trucks to be re-assembled somewhere else, and the whole process might take 45 minutes. It's the kind of structure that must house military personnel in the Green Zone.
I would love to have been in the conference room when the Extended Stay America folks were hashing out the details of their hotel concept: "We'll hire kids from the bottom of their architecture classes and put them to work. We'll have them build it EXACTLY to code and not a speck above. Lobby? Who needs it? Housekeeping? Forget it. Continental breakfast? Ha! Door on the closet? Try a curtain. That refrigerator is cheap, but awfully noisy. We'll take it! Hotel laundry? Put it behind the front desk and let the desk clerk wash sheets and towels. Bedding? Yeah, we got your bedding. Extended Stay is REALLY Spartan and dreary, and I stayed in the upgraded room. On the upside, it was reasonably clean and dirt cheap, even on a weekend when several large events had most Reno hotels full up. Why did they name it Extended Stay America? Because "Flop House" and "Motel 6" were already taken. I can't remember the last time I stayed anywhere -- even a mom 'n pop motel - where they didn't offer you a roll and a cup of coffee in the morning.

  • Stayed April 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Top Contributor
659 reviews 659 reviews
191 hotel reviews
Reviews in 184 cities Reviews in 184 cities
435 helpful votes 435 helpful votes
3 of 5 stars Reviewed September 20, 2009

Almost all the reviews of this hotel are accurate.

We stayed for 3 nights and paid $81 per night. The room is small but pretty clean. The exceptions to that is some trash under the bed.

The rooms are LOUD. We could hear most things from the rooms around us but EVERY step from the room above. This is pretty common in cheaper hotels and even many expensive ones.

The TV is about 15". Its not real good.

Location is good, right off the highway, but without any noise.

Not sure what you will be doing in Reno, but its pretty much a dump. Its a little Vegas without all the good (well, decent) things Vegas has to offer. Spend some time and take a gorgeous drive over to Tahoe. You may not come back.

  • Stayed September 2009, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Reno - South Meadows

Address: 9795 Gateway Drive, Reno, NV 89511
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #24 of 65 hotels in Reno
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Reno - South Meadows 2*
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Also Known As:
Extendedstay America Reno-South Meadows Hotel Reno
Extended Stay America Reno

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