Yet another wonderful stay at the Extended Stay. Its always clean, inside and out, a nice home away from home. Last time I stayed here I slept really well, but for some reason this time I could not. It seemed like the beds were harder. They offer mattress toppers and really I wish I took them up on it.

The other issue I had, though it didn't affect my stay, some of the stations on the tv didnt work well. Really other than that, no issues at all.

Front staff is fantastically friendly and explained everything we needed to know about our stay.

I would recommend this anyone coming to Reno.

I had no problem with this hotel it was clean modren and excellent for the price.
the only porblem was that I bok it with hotels.com I asked for a Non smoking room and they tried to give me a smoking room. I you book through hotels.com or expedia make sure you are getting non smoking or smoking room by calling ahead to the hotel and confirming your preferance. again hotel was not at fault. The only negative item I have is the walls are thin you can hear the people above you walking around. Make sure to get a second floor room to avoid this.

The hotel charge an extra fee of 10$+tax per night for non-smoking rooms. This is an unbelievable new fee that doens't seems real. Also the heater was not working properly and was very noisy. The only positive side is the small kitchen in every room.

We enjoyed our stay other than the poorly insulated floors. With a toddler it was difficult staying here for that main reason. I would recommend asking for a lower floor because anytime we walked our neighbors below pounded loudly on their ceiling. There is high speed internet service available for just a one time fee of $4.99 which we found affordable compared to other hotels and a kitchenette with silverware and dishes which is handy for families. We found the employees to be extremely polite and helpful. This hotel has expanded cable service with movie channels like Showtime and Disney Channel. The on-site laundry facilities also made things easier for us during our stay. It was like staying in a studio apartment. There was no fitness center or pool but the hotel offers day passes for reasonable rates to a local gym. FYI: Bring your own hair dryer and shampoo, Conditioner, and Lotion as they do not have these in the bathroom.