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“White Buffalo Appreciates the Serine Atmosphere of this Marriott Hotel” 4 of 5 stars
Review of Courtyard by Marriott Reno

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Courtyard by Marriott Reno
3.0 of 5 Hotel   |   6855 S Virginia St, Reno, NV 89511   |  
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Stay for Breakfast!
Ranked #21 of 64 Hotels in Reno
Certificate of Excellence 2014
Top Contributor
145 reviews 145 reviews
13 hotel reviews
Reviews in 40 cities Reviews in 40 cities
123 helpful votes 123 helpful votes
“White Buffalo Appreciates the Serine Atmosphere of this Marriott Hotel”
4 of 5 stars Reviewed 4 days ago NEW

After a hectic day of losing his allotment check at the local casinos, my brother White Buffalo really appreciated the serine environment of this Marriott Courtyard.

When we travel, here is what we look for in a hotel room; reasonable parking, efficient and professional check in, clean room, quite room, efficient housekeeping. White Buffalo give high marks for all of these at this hotel:

Parking, 10 out of 10
Check in 10 out of 10
Room Quality 9 out of 10 (bathroom had a small amount of damage)
Room Noise 10 out of 10
Efficient Housekeeping 10 out of 10

Hotel location is easy to get to and in a nice part of Reno. Service at the front desk was outstanding and overall, we would not hesitate to recommend this hotel.

Stayed February 2015, traveled with family
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17 reviews from our community

Traveler rating
    5
    8
    4
    0
    0
See reviews for
2
2
Solo
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Temecula, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying here for 10 days on a business trip. The entire team here, from Front Desk to Maintenance to Bistro Staff to Housekeeping is amazing! Guest service and satisfaction is this hotel's priority and it shows. I will stay here everytime I come to Reno, NV.

Thanks to the entire team for a great stay!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

My line of work has required me to be a frequent traveler Reno for the last year with the demand of long term stays. I chose the Courtyard by Marriot on my first trip, and I haven't veered from the hotel since. As a loyal Marriot customer I have stay in Courtyards around the country, but I can genuinely say this one is unique. The establishment is always well-maintained, and has all of the necessities to accommodate your stay. However, what makes this courtyard unique is a variable that has gone astray in modern lodging. Brick and mortar are quickly forgotten, but positive interpersonal experiences endure. This hotel has constructed a staff of out-going employees from the Manager to Maintenance. There was a recent Management shift, and I worried that it would lose its bravado. However, Brad & Brittany the Manager & Assistant manager did a tactful job of keeping the warm and approachable environment alive through their leadership. I think they are reinventing the hotel experience by putting together an amazing personable staff, and straying from the corporate induced method of keeping their employees quiet and rehearsed. It can be stressful to be on the road a lot, but Reno Courtyard by Marriot can mitigate that for you. If you want a home away from home I couldn’t think of a better establishment to recommend.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brittany G, Manager at Courtyard by Marriott Reno, responded to this review, 2 weeks ago
Thank you for the amazing review Kyle! We are so happy to hear that you enjoy your many stays with us. We pride ourselves on offering excellent service and are thrilled this is the reason you continue to stay with us. Again, thank you for your great review and we truly appreciate your loyalty.
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are pretty much what you would expect from a Courtyard. Clean and well-maintained, with lots of outlets for electronics. My room looked out onto the freeway, but I didn't hear any noise. The workout room is very small but good, with individual TVs on cardio equipment. Front desk and bistro staff are friendly; the front desk was promptly able to deal with a mistake on my receipt with no fuss.

Note that the location is slightly set back from the road next to a shopping center, so I wasn't able to spot it immediately while driving. The shopping center next to the hotel has a few food options and a Starbucks within walking distance (along with a DSW, if you like shoe shopping).

Stayed January 2015, traveled on business
Was this review helpful? Yes 1
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Brittany G, Manager at Courtyard by Marriott Reno, responded to this review, 3 weeks ago
Thank you for your great review, blazing8! Every process put in place is aimed at providing you with an unforgettable hotel experience. From your feedback, I am thrilled to learn that we have exceeded your expectations. We look forward to hosting you on your next visit to Reno.
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San Diego, California
1 review
5 of 5 stars Reviewed December 29, 2014

Stayed 4 days at the courtyard and was very pleased! My girls loved the heated pool! The front desk girl, Britney I think, was very accommodating and helpful! The rooms were very nice and clean! I would recommend anyone stay here!

Stayed December 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany G, Manager at Courtyard by Marriott Reno, responded to this review, 3 weeks ago
Thank you for the great review kganser! We are so pleased to hear that your family had such a wonderful stay. Our indoor pool is definitely one of our favorite amentities during the winter months. We look forward to seeing you on your next visit to Reno!
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

Courtyard Marriott is one of the best hotels in Reno. Upon arrival I was impressed with the attention to detail and customer service.

The assistant manager (Brittany ) was phenomenal. I'll definitely recommend this stay to everyone.

Stayed December 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany G, Manager at Courtyard by Marriott Reno, responded to this review, 4 weeks ago
Thank you for the great review! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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Miami, Florida
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 28, 2014

This Hotel met all my expectations. Great room…., employees…., and breakfast; Wi-Fi was a bit slow but it did the job. I did miss the cookies…. The location was perfect for my needs. Lots of place to eat and shop.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Reno

Address: 6855 S Virginia St, Reno, NV 89511
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Reno 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard By Marriott Reno Hotel Reno
Courtyard Reno
Reno Courtyard
Reno Marriott

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