I travel to Reno for work about once a year. A co-worker suggested this hotel last year. I had a positive experience, and decided to stay again this year. The beds are very comfortable, upper 10% for hotels in general, with high quality mattress, sheets and comforter. The location is right on the river, easy walking distance to anything downtown. The staff was helpful and friendly. The gym is resonably nice, as is the rooftop pool. I used the spa for a massage while I was there. They did a wonderful job. I would definitely recommend it. There is a significant discount on spa services for hotel guests, which is not listed on the standard pricing lists that the hotel passes out. Unfortunately, the spa is closed Monday, Tuesday and Wednesday. It also fills up fast. When I made my appointment Sunday afternoon, they were almost booked up for Thursday.