Don't let the other reviews dissuade you from staying here. Hotel is in center of downtown, clean and nice. The staff especially Ryan at front desk - who gladly upgraded us to a luxury room at no additional costs or qualms. He put us on 22nd floor.
We were only planning to stay 2 nights and go on to Lake Tahoe, but instead decided to continue to stay here. Since we were only scheduled for 2 nights, we asked to extend and keep the same room. Nicholas the night manager, told us since our reservations were made thru 3 party reservations wouldn't get confirmation till morning in order to block room for us. He was so accommodating- he called reservations early in the AM to keep room. The rooms are clean, nice, big windows, spectacular views of Sierra Nevada mountains. They had security at all elevators and you had to present key to enter. Even the housekeeper accommodated our request for extra coffee packets. Everything was so wonderful. Only qualms I had, parking in garage was sometimes limited, and it sometimes front desk had limited personnel.
I would give this hotel 8 out of 10. P.S. Slots pay better in morning than late.