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“Makes up for location with service, food” 4 of 5 stars
Review of Hyatt Place Reno Tahoe Airport

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Hyatt Place Reno Tahoe Airport
3.0 of 5 Hotel   |   1790 East Plumb Lane, Reno, NV 89502   |  
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Free Breakfast & WIFI
Ranked #4 of 65 hotels in Reno
San Diego, California
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Makes up for location with service, food”
4 of 5 stars Reviewed February 28, 2014

I have to admit that I wasn't excited about having to stay right near the airport. I usually like to be in a more central spot where I can walk to restaurants, coffee shops, parks, etc. However, this hotel more than makes up for the location with its service and food! Exceptionally friendly and helpful staff, and a nice (albeit somewhat basic) menu. The hummus trio and spinach salad were really good, and come in surprisingly large portions. I ended up breaking it into two separate meals. All room and building amenities were on par with all the other Hyatt locations I've visited (read: very comfortable and clean).

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athena N, Guest Relations Manager at Hyatt Place Reno Tahoe Airport, responded to this review, March 3, 2014
Thank you so much for taking the time to review Hyatt Place Reno Tahoe Airport. Although, Hyatt Place is located directly across from the Reno-Tahoe International Airport, we are fortunate not to have airport noise due to the flight path and configuration of the runways - this allows our hotel to be quite and in a very convenient location to all that Reno has to offer.

Our café style menu has something for everyone, delicious appetizers, soups, salads, sandwiches, and hamburgers. Hyatt Place also has a complimentary full hot breakfast every morning, 24 hour fitness center, e-center, indoor pool/outdoor Jacuzzi, and Wi-Fi throughout the hotel. We are within walking distance (.6 miles) to a shopping center that has restaurants and various shops.

Thank you again for review. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Sacramento, California
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 14, 2014

I always enjoy cost conscious rooms as i travel alot. I typically stay elsewhere in Reno but this option was a choice of another family member and boy what a treat. It is a Hyatt in comfort to be sure though there are a few quirks as listed in other reviews. The heating system is laughable so simply warm it up earlier in the evening because the beds allow you to melt away into slumberland! The room has a very different layout from other places but in my opinion that's what makes it so enjoyable. My nephew loved it and we enjoyed mini table tennis and we were able to shuffle things around to have room for lego building, changing, and getting out to enjoy the delightful and uncrowded pool and fantastic outdoor jacuzzi. Nothing better on a cold and windy day than a fabulous hot tub outside...it was heavenly!! Missed teh great breakfast options but their service staff is top notch. Pleasant, always ready to assist popping a cork, finding lost items, making you feel welcome every time you walk through the door. So, if you can't overlook a slightly antiquated heating system (really?), you are missing a special gem in the Reno area.
It was a great stay and will be back!

Room Tip: The non-airport side though I felt I could have slept soundly on the tarmac!!
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  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2014

We decided to stay here due to an early flight the next morning. The location is great just across the street from the airport. There is plenty of parking and they have a park and fly deal which is great. The Shuttle starts at 4:30am which is great for the early 6am flights. The lobby is beautiful and spacious. They offer food and have a small bar as well. Due to our early flight the next morning we missed the free breakfast.

Our room was really nice and well laid out. We were very happy until it was time for bed. The heater unit next to the bed has very cold air coming in from underneath it. My husband looked underneath and saw that the unit had not been sealed or insulated. We pushed the bedspread around the bottom and side of the unit and the cold breeze went away...problem solved! Then we tried to sleep but the walls are so thin we could hear every word and action that took place in the room next door. This was very uncomfortable. The people next door were not being excessively noisy. Earplugs would have been a big plus here!

The Hotel is nice and we would stay here again, just make sure we had earplugs and keep in mind that our neighbors could hear everything we say and do!

Room Tip: Not sure if some rooms might have more soundproofing but that would be what I would go for.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minden, Nevada
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stayed overnight in order to catch an early morning flight out of Reno/
Tahoe airport. We booked a stay and fly package in order to avoid the high cost of airport parking. The food service is some what limited and you have to phone in your oder, and then go to the looby to get your food. Those who waited on us were very pleasant and helpful. The food was fresh and well presented, cocktails were large and very good. Our room was Very clean and quiet for being fairly close to the freeway. The bed was very comfortable and we both selpt well. The bathroom was somewhat small, but well equiped, with a very nice shower. We will definetly stay there again!

Room Tip: Ask for a room away from the freeway!
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 24, 2013

This is a modern clean hotel. The rooms have an excellent lay out and are well maintained. The staff is efficient and service oriented. I liked the concept of food being available in the lobby.
We did not have a problem with the heat as we turned it odd before going to sleep.
I would recommend this hotel over the other hotel at the airport.

Room Tip: try to get a room facing the airport
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 12, 2013

What kind of Hyatt hotel still has the old style heating fan???
So noise, my husband and I were so tired the next day.....
breakfast was very good with lots of choices, front desk employees very nice, clean rooms.

Room Tip: Ask if they have rooms without heating fans
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2013

Very clean and very good hotel located close to the airport. If needed you can even walk over (500m) - the hotel has, however, a complimentary shuttle. Hotel has nice and clean rooms and good breakfast. Very helpful and uncomplicated front desk staff. A good expereince. I would go there again.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Reno Tahoe Airport

Address: 1790 East Plumb Lane, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Reno
#4 Business Hotel in Reno
#10 Romantic Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Reno Tahoe Airport 3*
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Also Known As:
Hyatt Place Reno Tahoe Airport Hotel Reno

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