We stayed here on a sat night, extremely affordable for the amenities provided. The rooms are beautifully laid out and we loved how new everything was. From check in to check out we enjoyed our stay. The staff was extremely friendly the entire stay. When checking in, they matched an online price, which was great for a sat night! They were very nice and answered every question, even the million my six year old asked. Thank you Armando and Matt, you were very accommodating. I even heard poor Eric on the phone with a crazy person arguing with him about reserving a room without a credit or debit card. I wanted to take the phone and tell her she was crazy and this poor man had more important things to deal with! He was still very nice and courteous dealing with her irrationality.
Right when we walked into the room, we were blown away with how nicely decorated and spacious the room was. We immediately heard a whistling sound from the heater. We called down and Eric immediately came to our room with keys to a new room for us to move. Thank you Eric for your help! My daughter enjoys swimming everywhere we go, and this was no different. She loved the pool and how warm it was. The pool is indoors and and the hot tub is outside, kind of a cool layout. We loved the continental breakfast provided, lots of variety for a 3 star hotel.
We will stay here again. This is the perfect place if you don't want the casino stay and all the smoke. Beautiful hotel with a wonderful staff!
- Also Known As:
- Hyatt Place Reno Tahoe Airport Hotel Reno
- Hyatt Place Reno Tahoe Airport Hotel
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