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“Solid Option For Business Travelers” 4 of 5 stars
Review of Hyatt Place Reno Tahoe Airport

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Hyatt Place Reno Tahoe Airport
3.0 of 5 Hotel   |   1790 East Plumb Lane, Reno, NV 89502   |  
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Free Breakfast & WIFI
Ranked #6 of 66 hotels in Reno
Laguna Beach, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Solid Option For Business Travelers”
4 of 5 stars Reviewed February 10, 2013

Upon first glance -- the Hyatt Place's location seems a bit wanting. The interstate on one side -- Reno/Tahoe Airport on the other -- but happy endings for sure -- as this was a quiet, and quite pleasant spot for a couple of nights of business travel. Granted, the Hyatt Place concept is a lot more casual than traditional Hyatt. You both check-in and check-out at a kiosk -- though if you want the human touch, the bartender/barista/snack bar server can pop around to a small "front desk" of sorts. But the room was certainly on the spot -- suitably clean, with a funky layout that provides a nice sitting area and a sprawling couch, even though the square footage is pretty tight. You give up a bath-tub... but get a larger stand-up shower. I forgot shaving cream, and the bartender/barista happily dug through a sundries box and provided shaving cream and a blade on the house. Finally, the breakfast spread is just that -- a real spread -- much more than a coffee and pastry throw-away. All in all, a really solid place to land for a few nights.

Stayed February 2013, traveled on business
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145 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Olympia, WA
Top Contributor
64 reviews 64 reviews
3 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 31, 2013 via mobile

My room was clean, and the bed was comfortable.
My only complaint is that the heater in my room did not work well. I was able to control it and the temperature by spending some time playing with the thermostat, and once I figured out the finicky controls it was fine.
I stayed for two nights.
The pool was nice and there were complimentary beach towels, but the water in the swimming pool was very warm - too warm.
I heard absolutely no noise from the freeway next to the hotel, and I didn't hear a single jet from the airport next door.
The staff was friendly and helpful, and they offered a very nice complimentary breakfast in the mornings.
I also enjoyed copies of both the Wall Street Journal and USA Today.
To top it off, I had no problem using their business computers they provided to print out my boarding pass before my departure.
I thought the price was somewhat high, but I think they worked hard to provide the value.
I would recommend this hotel. Especially if you want to avoid the casinos

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Las Vegas, Nevada, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2013

The Reno Airport Hyatt is very clean and new. Staff is always friendly and very prompt in assisting with anything. Housekeeping staff is also very friendly. And the free breakfast is always very good (very clean dishes & utensils & tasty food)

Room Tip: They will accommodate preferences for "airport side" or "freeway side". Both ar...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shreveport, Louisiana
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 12, 2013

I travel to Reno for business fairly often and always choose this hotel. I stayed for 4 nights this past week and enjoyed my stay again. The rooms are quiet, clean and modern. I especially like the glassed in shower; no tub to step over and no clingy shower curtain to worry about.

The gym is excellent, nice cardio equipment, filtered water and very nice, soft towels are available. It's also consistently empty at 4:30-5am so I know I can get a good workout in before breakfast. Their breakfast buffet is good with at least two breakfast sandwich options, oatmeal, fruit, pastries etc. I also sampled their new menu: try the portobello brie soup with a spinach salad.

The checkout/check-in kiosks are convenient for getting in and out. I highly recommend this location if you are traveling for business, going out to dinner and are looking for a quiet place to come back to.

Room Tip: Choose a higher floor on the airport side as there is a little bit of noise on the highway side and...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tampa, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 9, 2013

Staying here was a last-minute decision due to snowy road conditions. We called from the airport and had no trouble making a reservation. The shuttle driver was waiting for us near baggage claim - so convenient! - and we soon learned he was also one of the night desk clerks. He cheerfully checked us in and made us feel very welcome. We were delighted to discover that the clean, spacious room had a fold-out sofa, so that our teenage son and daughter each had a queen-size bed. We enjoyed a late-night dinner in the lobby dining area before bedtime. The free breakfast featured hot breakfast sandwiches, fresh fruit, etc. - much more fun and satisfying than the usual pastries and cold cereal. I was very impressed with Hyatt Place; it was a great value and an excellent fit for our family. I will definitely look for it when booking future travel.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Top Contributor
59 reviews 59 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 2, 2012

Certainly there are many cheaper options out there in Reno with the casinos, etc. But if you are looking for non-casino, solid option near the airport is this property. It is very clean, very organized and the parking lot is brightly lit. There is an indoor pool and outdoor heated whirlpool. The whirlpool was clean and operational. The weight room has multiple cardio machines and free weights (not all Hyatt Places have this). The staff was polite and helpful, they gave recommendations for us on our free time. ***** Slam Dunk Property, 5 star.

Room Tip: My room was on the end and it had a great southern view of the mountains
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Incline Village, Nevada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

Very nice, breakfast was nice, price a little high, WiFi, newer hotel so rooms were nicely appointed, close to airport, staff were new and had not been properly trained in customer service-this stay was some 12 months ago when it first opened, no airport noise, shuttle service good.

Room Tip: view to east is best, west views the freeway
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  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Reno Tahoe Airport

Also Known As:
Hyatt Place Reno Tahoe Airport Hotel Reno
Hyatt Place Reno Tahoe Airport Hotel
Address: 1790 East Plumb Lane, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Reno
#6 Business Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Reno Tahoe Airport 3*
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