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“Nice rooms, great food” 5 of 5 stars
Review of Atlantis Casino Resort Spa

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Atlantis Casino Resort Spa
4.0 of 5 Resort   |   3800 S Virginia St, Reno, NV 89502   |  
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Ranked #2 of 65 Hotels in Reno
A TripAdvisor Member
“Nice rooms, great food”
5 of 5 stars Reviewed September 13, 2013

The Atlantis has got to be the best casino resort in Reno. Rooms are nice and clean. Very good dining options, love their conference rooms and the Napa Bistro was perfect for business networking during happy hour. Really like their casino floor and the friendly staff.

Stayed September 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 19, 2013
Thank you for sharing your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa in the near future!
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2,357 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (536)
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English first
Truckee, California, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2013

Clean, well appointed rooms. Their buffet is one of my favorite spots in Reno. Slot tournament offers up a nice twist to the usual "just punch the spin button" tournies. And my wife absolutely loves their top notch spa.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 16, 2013
Thank you for your wonderful comments and I hope to have you and your wife as our guests again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 12, 2013

In February my Girlfriend and I stayed for 2 nights in Reno at the Peppermill. We ventured down the street to check out Atlantis. Atlantis has a much more modern look & feel than where we were staying. The slot machines are more current and new. Be sure to sign up for a Club Paradise players card. The rewards come at you fast! We were playing slots for maybe 20 minutes when we earned a free buffet, so lunch was on Atlantis! The staff at the Club Paradise desk were very helpful in explaining how the club works and how to get the most out of it. We are staying at Atlantis for 3 nights in October. Can't wait to relax at Spa Atlantis and get away for 3 nights!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 16, 2013
Thank you for choosing Atlantis Casino Resort Spa for your next visit to Reno. I am elated that your short visit in February prompted you to book your accommodations with us. I look forward to welcoming you back in October!
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Vacaville
2 reviews
5 of 5 stars Reviewed September 12, 2013

Great Time with former neighbors and friends that live in the Reno Area. Enjoyed the game and the restuarants...Valet misplace car key, taken home by valet by mistake. We were comp buffet dinners for our troubles and the key was available the next day.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 16, 2013
Thank you for sharing your comments regarding your recent stay. I am pleased that you enjoyed our casino and restaurants. However, I am very sorry regarding the incident with your keys but am happy that you enjoyed our Buffet. I hope you decide to return to Atlantis Casino Resort Spa in the near future!
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Northern CA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 12, 2013

Just completed a two-night stay at this resort hotel. Agree with all of the praises heaped so far. I want to cover some seldom-discussed topics.

The Atlantis slot club gives you a free breakfast or lunch buffet (or credit for a dinner buffet) after you sign up and accumulate some unknown amount of gambling on the card. I was able to get a buffet and I consider my play to be on the light side. You can also apply your comp points at any time to meals without having to wait in line at the slot club counter.

The casino has the newest slot machines. This is great if you're tired of playing the old ones.

I found my gambling money lasted a lot longer here than in Vegas.

For those looking for an alternative to the smoke-free slot machines located on the main casino floor, go up the escalators near the Purple Parrot restaurant. It leads to a very pleasant, glass-roofed atrium where you can find more smoke-free slots. There is a sushi bar and oyster bar there as well.

I would definitely stay here again!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 16, 2013
Thank you for posting your review of your experience at Atlantis Casino Resort Spa. It is a delight to know that you enjoyed our casino as well as the benefits of our player’s club. I look forward to having you as our guests again very soon!
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Folsom, California, Usa
1 review
5 of 5 stars Reviewed September 12, 2013

Atlantis is the only resort club that we visit in Reno. The staff is so friendly, the rooms are very pretty and super clean. The gaming is fun and they have slots we like as well as nice card dealers. The points earned on the rewards card are GREAT. We usually pay for all our dining with points as well as picking up something for the grandkids at the gift shop! We wouldn't stay anywhere else in Reno!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 16, 2013
Thank you for your phenomenal review of Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2013

This is a dated, but updated hotel if that makes any sense? You can see they have come in and upated the rooms - beds were comfy, hotel was clean, staff was friendly but I woke up about 4 times during the night because you can smell cigarette smoke - even in a no smoking room. I know it's inevitable in a casino hotel, but it permeated the entire hotel.
The Atlantis Steakhouse was unbelievably good!! Our serveer, Zev, was spot on in every way. We had a fantastic meal - the filet mignon was perfect, and the cheese gnocci was to die for. A great overnight trip on our way home - not sure if I could handle the smoke smell for any longer than one night.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 19, 2013
Thank you for taking the time to share your feedback regarding your recent stay. I am delighted that your experience at Atlantis Steakhouse was phenomenal. However, I am disappointed that room smelled of smoke. I would like an opportunity to discuss this with you. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Reno
#1 Business Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#2 Luxury Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Romantic Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Official Description (provided by the hotel):
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno

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