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“Business Meeting and Group Dinner” 5 of 5 stars
Review of Atlantis Casino Resort Spa

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Atlantis Casino Resort Spa
4.0 of 5 Resort   |   3800 S Virginia St, Reno, NV 89502   |  
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Reno-Tahoe Ski Getaway
Ranked #2 of 64 Hotels in Reno
Costa Mesa, California
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Business Meeting and Group Dinner”
5 of 5 stars Reviewed August 21, 2013

We have held business meetings all over Reno, but settled on the Atlantis years ago due to great service and facilities. Stayed there last week for a meeting, and ate in the private room "wine room" in the Bistro Napa Restaurant. Outstanding meal and service, outstanding meeting. Highly recommended.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, August 27, 2013
I am thrilled that we continue to be the host property for your business needs. It gives me great pleasure to hear that our high level of service is consistently received. I look forward to having you has our guest again very soon!
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2,360 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
Date | Rating
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English first
Redwood City
1 review
5 of 5 stars Reviewed August 21, 2013

in a word..... excalibur!!! ( the staff, rhe room, the food, the entertainment, and especially our host, Ali Yazdani, who makes us feel like he has welcomed us home with all the trimmings). Stress is not an option at the At;antis. If there is one suggestion we could make, it would be to those in management, "upstairs," to personally thank those who represent the Atlantis each day and night..... they are truly EXCALIBUR!!

Room Tip: don't change anything!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 9, 2013
I truly appreciate for writing about our exceptional staff and resort. It is our pleasure to serve you. I have shared your compliments with upper management and look forward to having you as our guest again very soon!
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Ione, California, Usa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2013

Our room was nice and clean, the pool area, while small, was nicely done... poolside service was great. We had dinner in sushi bar and that was great... also took advantage of the steakhouse - also wonderful.


  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 9, 2013
Thank you for posting your review of Atlantis Casino Resort Spa. I am pleased that you thoroughly enjoyed our resort. I look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bishop, California, Usa
1 review
4 of 5 stars Reviewed August 20, 2013

Nice rooms, good variety of food and it's all good. Generous with free play offers for gamblers. Requested a smoking room and it had no ashtrays, problem fixed right away. After checkout we remembered we forgot clothes in closet. Lost and Found went to room and retrieved them and made arrangements to mail them to home address, very nice the charge was 10 bucks even from a Platinum Card holder.

Room Tip: Make sure you bring a small coffee maker if you are staying more than one day, or make sure your req...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 9, 2013
Thank you for sharing your comments regarding your recent stay and I hope you return to Atlantis Casino Resort Spa very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
novato, ca
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 12 cities Reviews in 12 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed August 20, 2013

My husband and I stayed Friday and Saturday night during hot August nights. It was our first time in reno. Had a great time!
Pros: good food, great sushi, nice rooms, like casino and keno room
Cons: expensive rooms, tight slots (barely gave up anything!), super small outdoor pool

Had a great time but will be trying different hotel next month.

Room Tip: Get remodeled rooms
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 9, 2013
Thank you for visiting Reno and Atlantis Casino Resort Spa during Hot August Nights. I am pleased that you had a wonderful first trip and look forward to having you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, Usa
1 review
5 of 5 stars Reviewed August 19, 2013

Friendly beyond the best staff....always smiling and happy.
The room was awesome, the food at the Bistro Napa was fab. It was my Birthday and
my favorite waiter was David , he is one of the best!!!!!!
in a nut shell you have to experience Atlantis the best of RENO...... The Spa is a wonder to see....A must ....

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 9, 2013
I truly appreciate you choosing Atlantis Casino Resort Spa to celebrate your birthday. I am elated that you had a phenomenal experience and I look forward to having you as our guest again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nipomo, California
Top Contributor
130 reviews 130 reviews
24 hotel reviews
Reviews in 59 cities Reviews in 59 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed August 19, 2013

We had a great room with a view of Reno. The bed was comfortable. The only thing missing is electrical outlets to charge cell phones or computers by the desk. Front desk and all the employees were very accommodating. Loved the coffeemaker in the room. Overall, Atlantis offers a nice, large room for a fair price.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, September 9, 2013
Thank you for sharing your comments regarding your recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed your stay overall. However, I would like additional information on what room you stayed in so I can research the outlets. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Reno
#1 Business Hotel in Reno
#2 Casino Hotel in Reno
#2 Romantic Hotel in Reno
#2 Luxury Hotel in Reno
#2 Spa Hotel in Reno
#2 Top resorts Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Official Description (provided by the hotel):
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno

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