We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Always a good bet” 5 of 5 stars
Review of Atlantis Casino Resort Spa

Save Saved
You added Atlantis Casino Resort Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Atlantis Casino Resort Spa
4.0 of 5 Resort   |   3800 S Virginia St, Reno, NV 89502   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Rooms starting at $59
Ranked #2 of 65 hotels in Reno
Long Beach, California, Usa
1 review
“Always a good bet”
5 of 5 stars Reviewed May 22, 2013

As always, I enjoyed my stay at the Atlantis. My experience in the beauty salon was very enjoyable. Leah, the hairdresser, did an excellent job with my hair.

I ate at the deli, the buffet and the Purple Parrot. Food and service were excellent.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, May 24, 2013
Thank you for sharing your amazing experience and for recognizing your hairstylist. I am pleased that you enjoyed your salon visit and dining at Purple Parrot. I hope you return to Atlantis Casino Resort Spa in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,164 people have reviewed this hotel

Traveler rating
    1,414
    481
    128
    65
    76
See reviews for
448
758
191
360
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (479)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Roseville, California, Usa
2 reviews
5 of 5 stars Reviewed May 22, 2013

We stay here often and it's always a five star experience. The food at Manhattan Deli is grey and everyone is friendly. We enjoy the slot machines and the are loose. We ply quite a while and always seem to win.



Room Tip: stay up high for a great view
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, May 24, 2013
Thank you for denoting Atlantis Casino Resort Spa as the Best in Reno and I look forward to having you as our guest again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guys Mills, Pennsylvania, Usa
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 22, 2013

It's a long walk to the Convention Center. No one told us to use the airport shuttle. Food is excellent. The Cafe Alfresco was really good. Try any of the pastas. Breakfast is good at the buffet. We really liked the cinnamon rolls.




Room Tip: Sweeper probably wasn't run because stuff still showed on the floor.
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, May 24, 2013
Thank you for choosing Atlantis Casino Resort Spa while attending the bowling tournament. I am delighted to hear how much you enjoyed our award winning restaurants. Please know that we do offer complimentary transportation to the Convention Center. For detailed information, you may contact us at contact@atlantiscasino.com. I hope you return for future tournaments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sacramento
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2013

Make sure to honor your flyers you sent out. I was promissed something I did not get. I was promised on a flyer that I was going to be in a golf tournament. When I got there I was told I didi not have enoogh point and you got another guest with more3 points. You should not have sent me the flyer or at least tell me on the fler that if I did not have as much points as the other guest I would not be inthe tournament. I have been to your place a lot of times and just becsue i do not lose enough momey you do this, How would yoiu like it if i win a lot of money at your pace and never return and gove the buisness to someone else.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, June 19, 2013
Thank you for taking the time to post your review of your recent experience at Atlantis Casino Resort Spa. I am sorry for your dissatisfaction regarding the offer you received. I would like an opportunity to discuss this with you. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 22, 2013

I stayed at Atlantis during a conference that was held at the Reno Sparks Convention center. The hotel was nice but I am not a smoker and you had to walk though the casino floor to get to most of the restaurants. The room was nice, instant hot water and a very comfortable bed. It had two sitting chairs and a nice view of downtown Reno. I was in room 700 and the air conditioning didn't work the best. I put it on 65 and was still hot at night. The hotel staff was very friendly as well as the staff at the Purple Parrot. I ate once at Mahattan Deli and had poor service so I didn't go back. Overall, it was a pleasant stay.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, May 24, 2013
Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall stay. However, I am disappointed to hear of the areas that didn’t meet your satisfaction. I would like an opportunity to discuss this with you. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho, Usa
1 review
5 of 5 stars Reviewed May 21, 2013

.overall stay was great. the room was wonderful, the restraunts were
great. we would recommend this hotel to our family and friends.
the service from the front desk to the waitress and how keeping were
outstanding. my husband was there for the national bowling tournament.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, May 22, 2013
Thank you for choosing Atlantis Casino Resort Spa and for recommending us to your family and friends. I hope you return for next year’s tournament.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
American West
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2013

food choices were great, free upgrade was unexpected and wonderful to the excelsior tower with commanding views, and the hospitality was very courteous.
A very nice venue for conferences/business meetings.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, May 22, 2013
Thank you for taking the time to post your review of Atlantis Casino Resort Spa and I hope you return very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Atlantis Casino Resort Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Reno
#2 Luxury Hotel in Reno
#2 Spa Hotel in Reno
#2 Family Hotel in Reno
#2 Casino Hotel in Reno
#2 Romantic Hotel in Reno
#2 Top resorts Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Official Description (provided by the hotel):
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Tingo, BookIt.com, Travelocity, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno

Owners: What's your side of the story?

If you own or manage Atlantis Casino Resort Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.