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“Great Overnight Stay” 4 of 5 stars
Review of Atlantis Casino Resort Spa

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Atlantis Casino Resort Spa
4.0 of 5 Resort   |   3800 S Virginia St, Reno, NV 89502   |  
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25% off room rate
Ranked #2 of 65 hotels in Reno
GreenLeadersBronze level
Washington DC, District of Columbia
Top Contributor
91 reviews 91 reviews
71 hotel reviews
Reviews in 55 cities Reviews in 55 cities
45 helpful votes 45 helpful votes
“Great Overnight Stay”
4 of 5 stars Reviewed February 13, 2013

We stayed here one night before an early flight after skiing in the Lake Tahoe area for a few days. Check-in was smooth and the room was quiet, clean and comfortable. We didn't have time to enjoy much of the facilities but walked around and ate at one of the restraunts and it was very good. It's a casino, so there's cigarette smoke / smell everywhere downstairs which is pretty gross - but I guess that's common in that type of place. Only about 3 minutes to the airport in the morning!

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review, February 15, 2013
I appreciate your comments regarding your recent stay at Atlantis Casino Resort Spa. I am happy that you enjoyed your stay but am very sorry the smoke smell was so unpleasant for you. I would like an opportunity to discuss this with you so we can investigate the areas affected. At your convenience, you may contact me at contact@atlantiscasino.com. I hope that you are able to experience all we have to offer when you return including Spa Atlantis for a renewed sense of self and relaxation.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (389)
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English first
Susanville, California, Usa
1 review
5 of 5 stars Reviewed February 13, 2013

We enjoy all our visits here, best poker room,Sushi the best in the area, always have great service....Close to shopping, really no need to leave the Casino , everything you may need or desire at your service.....

Iron Horse Gym / Iron Pit Productions
Susanville, CA



  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review, February 15, 2013
Thank you for your wonderful comments and for choosing Atlantis Casino Resort Spa for your business and personal needs. I look forward to welcoming you back in the near future!
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Poway, California, Usa
1 review
5 of 5 stars Reviewed February 13, 2013

Great place to relax. The gambling is fun and the people great. I stay there about twice a year and always have a good time. keep up the good work. The maid service was good, and food was fantastic. I was going to use spa but needed more info in room to read, wasn,t sure if men could get a good massage. Every tie I went to spa it was filled with women to busy to talk about it. Still had a great time, back a little sore throwing dice, HA HA . thanks again. Bill Howe

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review, February 15, 2013
Mr. Howe, Thank you for taking the time to post your review on Trip Advisor. I am thrilled to hear how much fun you had gambling. After all that dice throwing, you definitely need a massage from one of our professionally trained therapists. For detailed information on what we have to offer, you may visit our website or contact Spa Atlantis. We look forward to serving you very soon!
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Santa Rosa, California, Usa
2 reviews
5 of 5 stars Reviewed February 13, 2013

We visit Reno often and usually stay at Atlantis. We are always impressed with the ease of hotel check-in with no waiting in long lines. In addition to its having quality rooms, the various restaurants consistently serve excellent meals and the service is great!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review, February 15, 2013
Thank you for continuing to choose Atlantis Casino Resort Spa as your hotel choice in Reno. I am delighted to hear that you always enjoy our rooms and restaurants. On your next trip, indulge your senses at Spa Atlantis.
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Spokane, Washington, Usa
1 review
5 of 5 stars Reviewed February 12, 2013

Not to sound snobby - but this review is coming from a Four Seasons regular so the bar is pretty high.

We were vetting colleges for my son in Reno and stayed at the Atlantis which appeared to be the nicest hotel in town. The pros far outweigh the single con. Start with the con - it is a casino and the lobby is a smoking area.

On the other hand, the facility and rooms were meticulous. Front desk and room service were polite and fast. The workout facility is good with a variety of machines, fruit water and other nice touches.

You will park free valet due to the proximity of onsite parking. Beware when you request you vehicle in the morning, leave ample time for them to run across the street (long light wait times) and bring it around. They did the best they could though, running to the light and to the vehicle for retrieval.

Great property and staffing! Keep up the good work.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review, February 13, 2013
Thank you for taking the time to post your review on Trip Advisor. I appreciate your feedback as this helps us improve so we can better serve our guests. I am pleased that you enjoyed many aspects of our resort and hope that Atlantis Casino Resort Spa will be your “home away from home” if your son chooses a Reno college.
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Janesville Ca
1 review
5 of 5 stars Reviewed February 12, 2013

I have always felt very comfortable and "at home" at the Atlantis. The employees are courteous and friendly, the restaurants all have good food and the slot machines even do me good (most of the time).

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review, February 13, 2013
hank you for denoting Atlantis Casino Resort Spa as your favorite in Reno and I look forward to your return “home” very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, California, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

There's not another hotel in Reno that we'd rather stay in. The rooms are clean and spacious, the spa is devine! Traveling through the Sierra's my mouth starts to water as I think about dinner in the Sky Terrace - best sushi ever!!

Thanks! Can't wat for our next trip to Reno!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review, February 13, 2013
Thank you for your wonderful comments regarding our rooms, spa, and Sky Terrace Sushi Bar. I look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Atlantis Casino Resort Spa

Also Known As:
Atlantis Hotel
Atlantis Hotel Reno
Atlantis Resort Reno
Address: 3800 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Reno
#2 Green Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Spa Hotel in Reno
#2 Casino Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Official Description (provided by the hotel):
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 
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