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“Clean and comfortable, with a welcoming staff at reception.” 5 of 5 stars
Review of Homewood Suites by Hilton Reno

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Homewood Suites by Hilton Reno
3.0 of 5 Hotel   |   5450 Kietzke Lane, Reno, NV 89511   |  
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Ranked #5 of 65 Hotels in Reno
Oakland, California
Top Contributor
193 reviews 193 reviews
27 hotel reviews
Reviews in 53 cities Reviews in 53 cities
62 helpful votes 62 helpful votes
“Clean and comfortable, with a welcoming staff at reception.”
5 of 5 stars Reviewed September 10, 2013

This was a very nice stopover on a return trip to the Bay Area from Kentucky. The suite was super comfortable and quiet. The front desk even had a list of restaurants which would deliver dinner, thus avoiding hopping in the car again. Again, traveling with a pet, one appreciates the welcome as well as the cleanliness.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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248 reviews from our community

Traveler rating
    159
    65
    11
    7
    6
See reviews for
85
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90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Eagle, United States
1 review
4 of 5 stars Reviewed September 8, 2013

We stopped in for one night on our way home and were traveling with 2 dogs and 1 cat. This hotel is the best we have ever found and have all the amenities that make it easy and comfortable. Our room was the 2 room suite, 1 bedroom and 1 sitting room with couch, full kitchen. The room was clean and had no animal odor. The area for 'pet people' had its own secure entrance with nice close parking, a grassy area for pups and potty bags close by. The hotel was located in a safe feeling neighborhood. When we have stayed in other hotels in Reno, I have always been concerned about my car over night, but had none of that feeling here. Very happy and will return.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pendleton, United States
1 review
5 of 5 stars Reviewed September 4, 2013

My wife and I were extremely satisfied with our two-day stay. The price was reasonable, location wonderful (quiet and just 15 minute drive from downtown casinos) and quiet. Hotel was extremely clean, staff was wonderfully friendly, polite, courteous and helpful. Room was very spacious and ultra clean. Complimentary breakfast was good. Our only suggestion for improvement is to provide more than one waffle maker (I had to wait 15 minutes before it was my turn to make a waffle) AND it would be nice if there was an option available to have a fresh omelet made-to-order by a hotel staff exclusively hired for that purpose. This option is provided at all Oxford Suites that we have stayed at, and it is a great feature! Other than this one suggestion, we would definitely stay at Homewood Suites in Reno again AND we give it our highest recommendation to others desiring a more-than-pleasant stay while in Reno or Sparks!!!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, United States
1 review
5 of 5 stars Reviewed August 22, 2013

This was our first stay at Homewood Suites. It was recommended to us by our daughter as she has stayed at Homewood many times. It was right off the freeway but I never heard any noise in our room. It was close to shopping and restaurants. The bed was very comfortable, always a factor in whether I return to a hotel again. It was also quiet as I never heard anyone in the hallways talking. I will definitely stay at this hotel again when in the area.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, CA, United States
1 review
5 of 5 stars Reviewed August 15, 2013

Two room suite with kitchen. Can't go wrong, the hotel has excellent facilities, superior service. We have stayed at many Homewood Suites and they have always had a perfect facility, friendly staff, just the right amenities, including multiple TV sets for family visit, separate bedroom, equiped kitchen, pool and workout room.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston
1 review
5 of 5 stars Reviewed August 12, 2013

The hotel is more thn aone could ask for from a Homewood Suites! The lobby was impeccable, the service of the staff was punctual and they went above and beyond. I would recommend this hotel to anyone having to stay in the Reno area. My room was spotless. I would definitly come back!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 11, 2013 via mobile

It seems like everything is always broken here the staff is not helpful at all. They are rude and act as though it's an inconvenience to them to assist you. The managers seem very uneducated and don't speak proper english yet they act like they're better than their own guest. I've been there a few times because of work and the times the girl with the dark short hair checks me in she always seems to be watching tv or something on the screen rather than greeting. Breakfast eggs tasted like rubber. Bed was comfortable except that the highway was right outside my window. All in all it's always a horrendous experience and I would never wish it upon anyone to endure that type of COMPLETE DISREGARD for CUSTOMER SERVICE.

  • Stayed July 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Reno

Address: 5450 Kietzke Lane, Reno, NV 89511
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Reno
#5 Business Hotel in Reno
#7 Romantic Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Reno 3*
Number of rooms: 96
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Reno Nevada hotel is centrally located just minutes from downtown Reno and Reno-Tahoe International (RNO) Airport, located near numerous local businesses. We do everything we can to make our guests comfortable. The Homewood Suites by Hilton Reno Nevada hotel features a business center, complimentary Suite Start® hot breakfast buffet daily, and a complimentary Welcome Home® Reception on weekdays. ... more   less 
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Also Known As:
Homewood Suites By Hilton Reno Hotel Reno

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