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“Truly a resort hotel!” 5 of 5 stars
Review of Peppermill Resort Spa Casino

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Peppermill Resort Spa Casino
4.0 of 5 Resort   |   2707 S Virginia St, Reno, NV 89502   |  
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Ranked #2 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
Montreal, Canada
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
“Truly a resort hotel!”
5 of 5 stars Reviewed 2 days ago NEW

This hotel is just gorgeous, inside and out. It was very impressive from the outside with beautiful sculptures and landscaping. Plenty of free parking, including multi-level covered parking. They also have valet parking.

The ground floor is the casino area, and even though smoking is permitted in the casino, it doesn't smell that bad. The check-in was fast and friendly. Elevators are plentiful and quick.

The rooms level just smell so clean, like someone is constantly cleaning them. My room in the Tuscany Tower was huge! One king bed, large TV, couch, table, chairs, toiletries, closet space. There were (paid) snacks in the room and a mini-fridge filled with sodas, water and alcohol. That was my only negative. The fridge was jam packed with items for purchase, there was no room to put in your own bottle of water.

The pool area would rival any Carribean resort - gorgeous! Many lounge chairs, bars everywhere, fountains, service.

I stayed for business and spent most of my time out of the hotel, so I didn't experience the restaurants or the shows. I did buy breakfast from one of the coffee shops on my way to the office. It was good, but a bit pricey.

Would definitely stay here again.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,578 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,530)
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English first
Houlton, Maine
1 review
5 of 5 stars Reviewed 2 days ago NEW

We used the Peppermill, as a base of operation, for a long weekend. It was a very wise choice. The Hotel, is an Excellent Establishment. We had no problems at all. Rooms, food, gaming and the overall facilities were great.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

In Reno on business, stayed at the Peppermill Hotel. The room was perfect - up-to-day, confortable, the internet worked well. Make sure that you ask for a room in the Peppermill Tower near the elevator, since there is an old part of the hotel that is so-so. Breakfast at Cafe Milano was perfect as well - Rosie my watress was charming and professional. Had a massage in their spa - beautiful spa. The cost for a room was around $80 - can't ask for much more in a hotel. It was too cold for the pool area, but it looked beautiful as well. Had dinner at Binimi Steakhouse - can't get much better than this restaurant. Highly recommend the hotel.

Room Tip: Ask for Peppermill Tower, close to the elevator. Floors are so long that it is a hike to your room...
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Tuscany tower is a beautiful spot, with amazing rooms, fantastic gym & pools. Really nice restaurants, from casual to fine dining. Many gambling options, but you don't need to! Free valet parking, quiet during the week.

Room Tip: Quiet away from the lifts (higher numbers)
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  • Stayed May 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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Grass Valley, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Not just Reno but best in Nevada. The Peppermill is truly a first class resort with excellent value. I've notice many of the employees have been there for years and seem real happy in their jobs.

I highly recommend it to all my friends.

Room Tip: Ask for Mountain View up High Tuscany Tower.
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  • Stayed May 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The hotel is nice and comfortable but the staff are just sooooo rude sooooo consistently!! This has been really disappointing especially when you're wanting to have a fun night gambling. The bonus of the staff being sooooo rude is we stopped gambling so saved some money there. Also i would have to say out of all the meals we had at the hotel only 1 was good, the food in my opinion is VERY VERY poor quality and cheaply made. Really disappointing. Please improve the customer service from your staff.

Stayed May 2015, traveled with friends
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Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

First time in Reno. Loved it. The facilities were great. Friendly staff. Timely hotel transportation to and from the airport. Restaurants somewhat gaudy but food and service was excellent. Would recommend it over the other hotels and casinos we visited there




Room Tip: Great rooms and nice bathrooms. Very friendly atmosphere
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  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Spa Hotel in Reno
#2 Family Hotel in Reno
#2 Green Hotel in Reno
#2 Casino Hotel in Reno
#3 Business Hotel in Reno
#5 Best Value Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Official Description (provided by the hotel):
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 
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Also Known As:
Peppermill Hotel Reno

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