The hotel looks nice, rates were affordable, and the location was good. Took us while to check in as the line was pretty long, but that can't be helped I suppose. When we get up to the desk the clerk was very nice, but it was kind of a disappointment when we find out that the room we reserved was not located in the actual "new" part of the hotel/casino, but in the old (refurbished) original hotel building, but for the price of $55, I won't complain. When we arrived into the building, it had an old stale, cigarette smell to it (even some guy that was walking down the hall had a lit cigarette smoking). Now this was a bit irritating as we reserved "non-smoking"...but I digress. The room was pretty nice when entering with a nice screen tv on the wall and large bathroom, however the maids were obviously against dusting furniture. I find that a bit gross. The top of the bed was full of dust, light fixtures, lamps had dust all over them, and even the souvenir jars with candies and such that you can but extra (which I never do anyway) had dust collected all over them. After settling in, we decided to go check out the casino and restaurants there. I guess in the state of Nevada they don't have a "no smoking" law indoors which becomes a bit irritating especially when you are at a restaurant eating your meal. I swear the casino was pretty much filled with cigarette and cigar smoke, every other person I looked at had a cigarette either in their mouth or hand. Now the casino part didn't surprise me as Casinos are like bars, there is going to be smoke, but when you walk around a hotel you shouldn't smell cigarette smoke and then have your clothes smell like an ash tray. The buffet at the hotel we decided to eat at ( I regret, but was starving by this point) "Island Buffet" was a complete rip off. The tropical atmosphere setting was kind of neat, but the food was mediocre at best and believe me when you are paying $30 (which is outrageous to begin with, but once again was hungry and tired) the food better be darn good. We took a look at the buffet before deciding to eat there and it looked quite impressive with a ton of different types of entrees, salads, desserts, etc., but the taste of the food wasn't impressive at all. Thank goodness we only stayed one night as this hotel wasn't all that terrific all around and well heck what else more is there to be done in Reno anyway? There is a first time for everything and I won't nor would I recommend this hotel and certainly won't be coming back to Reno since the most fun thing to do there was going to see a movie. My recommendation: stay away from this hotel and (unless you have some dyer need to go to Reno) go to Vegas, there is plenty more to do and see.
- Official Description (provided by the hotel):
- Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more less
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- Also Known As:
- Peppermill Hotel Reno