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“Great hotel in Reno.” 5 of 5 stars
Review of Peppermill Resort Spa Casino

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Peppermill Resort Spa Casino
4.0 of 5 Resort   |   2707 S Virginia St, Reno, NV 89502   |  
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Ranked #2 of 65 Hotels in Reno
Certificate of Excellence 2014
GreenLeadersGold level
Milwaukee, Wisconsin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great hotel in Reno.”
5 of 5 stars Reviewed November 3, 2013

The best place to stay in Reno!.....excellent in ALL respects! Would be tough to suggest anything to improve on. Highly recommend the Peppermill. Not in the center of town (about 2 miles south), but that's mor of an advantage than disadvantsge.

Room Tip: Worth the extra $ to stay in Tuscany Tower.....1st class.
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed November 3, 2013

Very enjoyable time. Staff and the facility were very good. I live locally and the Peppermill is my casino of choice for all around service and atmosphere. The food at the Sports Deli is always a good value. The portions are generous and the food good.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuba City, California, Usa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2013

The Peppermill is by far, the place to stay in Reno. The rooms are up to date, nicely priced and the staff is excellent. We stayed in the Grande Suite this time and the Jacuzzi tub is fantastic. The non smoking rooms smelled very good too. In most hotels the non smoking rooms still smell like smoke. We will be back.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingman, Arizona, Usa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2013

From the employees, to the rooms, to the food, to the casino, the best in RENO. The casino has a good smoke clearing ventilation. Great parking garage, shopping/gift shop/location to stores Macys, malls, etc. This resort is just a great place for us as we migrate from Arizona to Oregon and back three times each year.




  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
1 review
4 of 5 stars Reviewed November 2, 2013

I stayed in the tusacny tower for 3 days. It was amazing! Went for my cousins 21st birthday. Nice room, friendly staff. Some bartenders were a little rude, but that can be brushed off with a little more drinks. :)
A lil pricy with dining, but well worth it!

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review, November 4, 2013
We appreciate your wonderful comments regarding your visit to the Peppermill, so thank you for taking the time to write a review on Trip Advisor.

Our Tuscany Tower rooms were designed with complete luxury and comfort in mind, so I am glad that you enjoyed your accommodations. Our team goes above and beyond to ensure that each guest is well taken care of during their stay and we are very proud of the service that they deliver on a daily basis.

Thanks again for your review and we look forward to welcoming you back to the Peppermill in the near future.

Scott Evans
Executive Director of Service Excellence
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alturas, California
Top Contributor
164 reviews 164 reviews
44 hotel reviews
Reviews in 70 cities Reviews in 70 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed November 2, 2013 via mobile

My husband and I stayed here for the first time last night in a highly recommended by friends Tuscany Suite and we had a great time! Check in was friendly and prompt and the room was outstanding! Spacious and comfortable with a dreamy bed. We almost had to drag ourselves out the door to go enjoy the casino, and we are glad we did. There was a great acoustic band playing some easy on the ears folk rock with a Celtic taste- I liked them so much I bought a disc. We had a couple of light meals at Biscottis cafe that was good with super friendly service. Once we got back up to our room we slept very well and I didn't notice any neighbor noise. I can't wait to return for a longer stay so I can enjoy the spa and pool and be hungrier at dinner to try their seafood restaurant!

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
5 of 5 stars Reviewed November 2, 2013

When staying in the Tuscany Tower you feel as you are really in Italy. They have put great detail into mouldings and art to make it feel real. The restaurants are excellent on this resort. I will be staying at Peppermill on my next trip.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#2 Business Hotel in Reno
#2 Family Hotel in Reno
#2 Green Hotel in Reno
#2 Spa Hotel in Reno
#5 Best Value Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Official Description (provided by the hotel):
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 
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Also Known As:
Peppermill Hotel Reno

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