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“New Year 2013” 5 of 5 stars
Review of Peppermill Resort Spa Casino

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Peppermill Resort Spa Casino
4.0 of 5 Resort   |   2707 S Virginia St, Reno, NV 89502   |  
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Ranked #2 of 65 Hotels in Reno
Certificate of Excellence 2014
GreenLeadersGold level
Waianae, HI
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“New Year 2013”
5 of 5 stars Reviewed January 13, 2013

We visited over the New Year's holiday 12-27 to 01-02 and appreciated the truly amazing and courteous staff from airport pick-up, check-in, restaurants, room services and let's not forget the casino workers. The three story Spa is tremendous offering every amenity one could ask and the heated outdoor pool and jacuzzi was more than we bargained for. I will recommend the Peppermill to anyone looking for a great place to stay and relax. We loved it !!!!!

Room Tip: I love the Peppermill Tower rooms for their availability to the casino floor but my friends really e...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,523 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Silverdale, Washington
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 12, 2013

Let me start this review by thanking Gary our host, for the fantastic time we had on New years Eve. We were invited to a a invitation only New Years party that was totally awesome. They really wined and dined us. Food was great, as well as the entertainment! And the wine was flowing. This Hotel and Casino is amazing. Don't know of anything bad I could say about it. Everyone and I mean everyone from housekeeping, front desk, vip sevices, restaurants, shuttle driver, everyone, just makes you feel welcome and want to come back. There were many in the pool which surprised me because it was so cold, but because it is heated they didn't seem to mind it much, Wish I would have brought my suit. The hot tub looked inviting!
The gambling is great. We don't always win but the money does last longer and there is such a large selection of slots. We like the slots and my husband likes poker. You won't be disappointed by the food because it's all great! The Bimini is wonderful. Had one of the best steaks I've ever had in my life! Little pricey, but you will not be disappointed. They have no bad restaurants at the peppermill. Now.....as for the rooms, or should I say suites in the Tuscany Tower, are fabulous. The Tuscany Tower is the only Tower we have stayed in so I can't speak about the other Towers. I have looked on line and they look just as nice.
We also went in October for a slot tournament and had a blast! When we returned from that trip we received the invitation for the New Years Eve party and thought "what a great time it would be to spend New Years at the fabulous Peppermill. Now we have decided were going back again in the spring. Just can't get enough of the peppermill!!!!! You won't be disappointed!

Room Tip: We have always stayed in the Tuscany Tower. The view is of the mountains and the pools.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brentwood, California
1 review
5 of 5 stars Reviewed January 12, 2013

We stay at the Peppermill resort exclusively when in Reno/Tahoe area. We love the Tuscany Tower rooms, the beautiful spa areas and services, restaurants too, especially Romanza where we celebrate any/all special occasions with friends and family. We love the two pools and the service outside is excellent, including the bar areas. The staff is phenomenal..friendly, efficient. All good reasons for coming back! Our host, Gary Y. is the BEST! We also enjoy the entertainment; both big shows and the guest musicians in the Terrace Lounge. Look forward to many more trips to the Peppermill Resort and Spa!
Tom and Sue C.

Room Tip: High floors facing the pool and middle of the hall rooms are quieter in general.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sacramento, California, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

I love the Peppermill! As someone who lives in Sacramento, it is a perfect 2 hour trip to get to sports betting, real craps (not the terrible live card craps), and a classy ambiance that I love. I usually go up multiple times each year because of how great the resort is, but their service is fantastic as well. Kevin Brantner is our host and he is the best casino host anyone could ask for! Whether it is a couples trip or a guys weekend, the Peppermill is not only the best casino in Reno, but it can hang with any casino in Nevada!

Room Tip: All of the Peppermill Tower Rooms are recently renovated so they are all great! If you can spare th...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reno, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2013

Our family, friends and ourselves have stayed in the hotel on numerous occasions and have had clean, wonderful rooms. Checking in and out is done with ease. The 3 story Spa @ Peppermill is elegant and affordable. We have been totally intriqued by the numerous people using the outdoor pools in the midst of winter without any trace of being cold. It is neat seeing snow on the bushes, awnings and roofs but no snow around the pool areas and people walking from one pool to another completely comfortable.
If you are looking for a host to help you on one or all types of visits, we highly recommend Kevin.
He is polite, knowledgable, follows through with total efficiency, and is very professional. You"ll love him!! The peppermill has many restaurants meeting all tastes and budgets. We have never had a bad server or a bad meal. The wait staff goes out of their way to please. The servers on the casino floor are very delightful and personable; our personal favorite is Shevon. We can not neglect the Sportsbook staff - being a 'newbie' to sportsbook, I was treated with respect and not made to feel 'stupid'. The members of the promotional staff are totally entertaining and organized. They offer slot tournaments, bingo, drawings, many special occasion events and never, ever seem to tire.
The peppermill has a wonderful variety of slots and table games with a nice non-smoking slot area. The dealers and floor staff have helped us understand some of the games and have been very patient and incredibly nice while doing so.
The cleanliness of the hotel, casino and bathrooms are unmatched. In conclusion, our friends, family and ourselves highly recommend the Peppermill on all levels.

Room Tip: we have stayed in the regular rooms, the grande suite and the luxury suite - all are nice. the luxur...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, California, USA
1 review
5 of 5 stars Reviewed January 10, 2013

Had the best time ever in Reno at The Pepermill. Can't wait to go back! :) We had a better time in Reno than we did in Lake Tahoe, for a third of the cost of the rooms! This was our first time in Reno and we will definitely go back! :)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2013

I have been going up to Reno on gambling trips for about 13 years now and have stayed at, or played at, nearly every casino there. After visiting the Peppermill about 3 years ago or so I can say with certainty I will not stay, or play, anywhere else.

The restaurants are all top notch and the value is awesome. The rooms have all been updated and are very nice, especially the Tuscany side (believe me the upgrade is worth it). The casino floor is clean and updated as well and the smoke free area has plenty of games to choose from. If you want to watch sports the sportsbook is huge and comfortable as well. I definitely would recommend signing up for a players card there as the offers get pretty sweet pretty quickly (a big thanks to my casino host Kevin Brantner for looking out for my wife and I and giving us great personalized service!) I was even able to see the Stone Temple Pilots in concert there which was outstanding!

After visiting several times I have actually got to know a lot of the dealers, servers and other employees at the Peppermill and they have all been great. I feel like I get treated well which is what will keeps me coming back.

Room Tip: Ask for a Tuscany tower room facing to pool... Great views
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Reno
#2 Casino Hotel in Reno
#2 Green Hotel in Reno
#2 Business Hotel in Reno
#2 Spa Hotel in Reno
#2 Family Hotel in Reno
#2 Top resorts Hotel in Reno
#4 Best Value Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Official Description (provided by the hotel):
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 
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Also Known As:
Peppermill Hotel Reno

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