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“If you're in Reno, Peppermill's the Place” 4 of 5 stars
Review of Peppermill Resort Spa Casino

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Peppermill Resort Spa Casino
4.0 of 5 Resort   |   2707 S Virginia St, Reno, NV 89502   |  
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Ranked #2 of 65 Hotels in Reno
Certificate of Excellence 2014
GreenLeadersGold level
Montgomery, Texas
Top Contributor
157 reviews 157 reviews
74 hotel reviews
Reviews in 57 cities Reviews in 57 cities
86 helpful votes 86 helpful votes
“If you're in Reno, Peppermill's the Place”
4 of 5 stars Reviewed January 31, 2012

Attended a conference in Reno and headquartered at the Peppermill. Large, comfortable rooms (although could use a bit more lighting). Bathrooms are spacious and well appointed. Rooms/hallways/public space extremely clean. Staff was very friendly and attentive. Plenty of food and beverage outlets, activities. Especially liked the self-service check in...easy and quick...no standing in line. My reservation and stay were perfect.

Room Tip: Ask for Mountain Views. Can upgrade to a suite, but the rooms were quite spacious.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,525 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,506)
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Santa Rosa, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2012

The Peppermill is the best place to stay if you want a vacation with a variety of things to do. From the Peppermill, snow sports are a short distance away. You can tour Virginia City- an old mining / Western town of the old West. You can tour Lake Tahoe from its North end. And Gaming at the Peppermill's Casino is excellent. The Staff is the most courteous and provide exceptional service. The rooms are excellent, the restaurants compared to many 5 star comparables. Additionally they have a Spa to pamper yourself in.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sparta
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 31, 2012

The service was great during out stay. We had a awesome hot tub suite and was very clean. We had a shuttle waiting for us at the airport and they came every half hour to pick up other travelers. Check in and out was very fast and the staff worked hard to make your stay more enjoyable.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 31, 2012

Very nice spacious room, big high four poster king size bed. Nice size jacuzzi in the main room, would fit 3 people tightly, or 2 very comfortably.
Quite a small bathroom, but nice enough. The shower was also a steam room, which was really nice after snowboarding all day at near by Mt. Rose.
The hotel offers free shuttle to/ from the airport, and to the nearby skiing resorts 45-60 mins away nearer to Tahoe.
All in all great value, very comfortable stay.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Jose, California
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 31, 2012

The hotel rooms and suites are absolutely beautiful, clean and beautifully decorated. The food at the Buffet is a delite ! It is show cased like art, it's tasty and the variety goes on and on. Not to mention the desert bar! The staff are always smiling and offering if any help is needed. The old look of Italy is shown everywhere from beautiful works of art on the walls, to magnificant pillers, clean and sparkling swimming pools, spa and just about anything you could want is at your request. I would recommend the Peppermill with its free shuttle buss from and to the airport to family, friends and for special occasions, their wedding chapel is beautiful and catering is five stars!

Room Tip: If your want to spend a little extra, the hot tub suites with a large screen TV in a bathroom the si...
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gig Harbor, Washington
Top Contributor
82 reviews 82 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 30, 2012

The Peppermill never fails to deliver. The staff, rooms, facilities, restaurants, and gaming are all excellent. The sports book is the best in Reno.

Room Tip: Poolside in the Tuscan tower are the best choice.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 30, 2012

Pros: shuttle bus to and from airport was convenient (it just shows up every half hour--no need to call), several restaurants to choose from, most of the service staff provided exceptional service with a couple of exceptions, nice rooms (I was in the Peppermill tower), many bars with video poker and good selection of microbrew draft beers, nice ambience throughout hotel and common areas

Cons: Large, well equipped fitness center got VERY crowded at times where is was difficult to even access a piece of equipment, food was mediocre and not cheap (not very expensive either but I expected better)

Unfortunately, I did not get to use the bottom level pool and hot tub which were open and looked very inviting.

Overall, a very good experience.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Spa Hotel in Reno
#2 Business Hotel in Reno
#2 Casino Hotel in Reno
#2 Green Hotel in Reno
#2 Family Hotel in Reno
#5 Best Value Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Official Description (provided by the hotel):
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 
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Also Known As:
Peppermill Hotel Reno

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