But I really hate the resort fee, especially during the winter, Room was great. Very comfy bed. The casino was fun with really loose slots. Service at the front desk, not so great. It would be nice if they would volunteer a little information on where to catch a cab. All in all, they seemed confused most of the time. Also, you need to be aware of the fact that the recession hit Reno hard so downtown, where this casino/hotel is located, is pretty darn sad.