We stayed at this hotel because we had a doctors appointment and we have stayed at many hotels but this one was really nice. Huge clean rooms and very quite. All other places I've stayed are so noisy. Not this Holiday Inn Express. I wanted to relax and used the spa. I was also able to use the buisness center. The staff was the best better than any place in Reno. In the morning we had a hot breakfast. Will stay here again .