This hotel looks nice, but it should take more than that to get four stars. When you walk into the hotel it is very pleasing to the eyes. Check in was quick but the agent at the front desk was unpleasant. It was as if my checking in was keeping her from more important things. I asked if there was any upgrades and was told that they do not usually give them and I didn't receive any. I went upstairs to my room and as soon as I opened the room the very strong smell smoke slapped me in the face. I immediately turned around and went back down to the front desk. I explained the same rude front desk agent that checked me in and explained to her that my room smelled like smoke. I also explained to her that I requested a non-smoking room because I have allergies and can not sleep in a smoking room. Her reply was when you book a room at their hotel whatever you ask for is a request and is not guaranteed. I told her that she could have at least told me at check in that I was being placed in a smoking since she can tell what room I requested. I than explained to her why I needed a non smoking room her reply was they were booked and that is all they have. After going back and fourth for a little bit I asked to speak with the manager. The manager was a little more helpful with getting me a non smoking room, I just had to wait until the next night to get one. So for the first night of my stay I had to sleep in a friends room and the hotel was unwilling to adjust the price on my stay. The casino was very smokey and the bed was just ok. I ate the buffet one day for lunch and another day for breakfast. I must say the food is not that great, no very flavorful. I would not waste my money there. The pool closes at 5pm, which sucks. The hotel is far from the strip about a 30 - 40 min drive. I expected far more from a 4 star hotel. I will not be staying here again or recommending it.
- Also Known As:
- Aliante Station Hotel
- Aliante Station Resort
- Official Description (provided by the hotel):
- Nestled in the beautiful Aliante master-planned community, Aliante Station is sure to impress! We offer our guests friendly service, gaming action, fabulous restaurants, exciting nightlife and a wide variety of live entertainment! Convenient and comfortable… Aliante Station is here to offer you some R + R. ... more less
- Reservation Options:
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