I booked my annual trip to Vegas in advance as always. I was born and raised in Vegas so I know the city very well. The hotel was falsely advertised and I want all my money back. My room smelled of smoke. The entire room was filty. Tub and walls of shower dirty, toilet not stable, sink clogged in kitchen, no towels, no dishes, no pans, fridge filthy, microwave filty, stove filty and only 2 burners work. Gym unusable, property filthy, trash, condoms, animals all over the place. Oh did I mention that there is no security, prostitutes and pimps live and do their business right in frount of the office. Drug transactions and prostitution happen nonstop right in frount of your face. Phone does not work in room. Front desk offered to transfer me to another room but all the rooms I looked at we're in worse condition. I have been driving up and down the boulder strip trying to get another room but have had no success. I am in town for another week I am so uncomfortable and scared. There are roaches and the maid never shows up to clean anything. I am about to go see if I can get a toilet brush, mop and broom from the front office to clean my own room, just as I did when I first arrived. This is so disgusting and my vacation is ruined!! I told the frount desk that the rooms should always be inspected before allowing a guest to move in and that the property was not fit for taking in guest. I have never stayed at an extended stay this low class. I will never stay at any of their properties again. Looks like I'm trapped here until April 8th. HELP!
Forgot to mention I was offered a 1 night comp. REALLY! I would like all my money back so that I can go get me another place for me and my family to stay.
I trusted the property because of the extended stay name attacked to it. I also called the property...
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