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“Anniversary” 5 of 5 stars
Review of Excalibur Hotel & Casino

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Excalibur Hotel & Casino
3.0 of 5 Hotel   |   3850 Las Vegas Blvd S, Las Vegas, NV 89109-4300 (The Strip)   |  
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Hotel amenities
Special Deal
$29 Rooms + $20 F&B Offer
Ranked #83 of 269 Hotels in Las Vegas
GreenLeadersSilver level
A TripAdvisor Member
“Anniversary”
5 of 5 stars Reviewed June 3, 2014

We have stayed at many casino's over the years from high end to low end and at the Excalibur you do get a lot of bang for your buck. The security is great for this hotel as guards are by the elevators to make sure you are a guest at this hotel.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Specialist at Excalibur Hotel & Casino, responded to this review, June 4, 2014
Dear TripAdvisor Member,

Thank you for choosing Excalibur to celebrate such a special occasion. Our entire team wishes you a happy anniversary! At our resort, our guests can expect an extremely safe and exclusive environment and we appreciate your kind recognition. We are patiently awaiting your return!

Sincerely,

Kimberly M.
Guest Relations Specialist
Excalibur Hotel & Casino
guestrelations@excalibur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9,146 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,512)
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English first
Fernley, Nevada, USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

I will never go back to Las Vegas. I am afraid that the water taps will blow up or catch on fire. The water will be contaminated just like Pennsylvania. Don't smoke in those rooms. Natural gas will be coming out of the toilets, sinks and showers.


Room Tip: Don't let them put you on floors 1 thru 3.
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Specialist at Excalibur Hotel & Casino, responded to this review, June 4, 2014
Dear RobertFolen,

Thank you for sharing your honest thoughts. We encourage you to contact us at guestrelations@excalibur.com if you’d like to speak in further detail about your experience and concerns. Your patronage is appreciated, and we hope to have the opportunity to serve you again in the future.

Sincerely,

Kimberly M.
Guest Relations Specialist
Excalibur Hotel & Casino
guestrelations@excalibur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 3, 2014

Just amazing would definitely go back so much to do and see but plane lots before you go so you don't miss out. Room are lovely staff helpful show are amazing cheep drinks and just and amazing time I can't say more about this place you just got to go and live it

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Specialist at Excalibur Hotel & Casino, responded to this review, June 4, 2014
Dear Steph S,

Happy belated birthday! We are so pleased to hear you had an amazing experience and that you were extended exceptional service throughout your visit. Please let us know if we can do anything special for your next visit to ensure it is your best one yet!

Sincerely,

Kimberly M.
Guest Relations Specialist
Excalibur Hotel & Casino
guestrelations@excalibur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 2, 2014 via mobile

This place was 100% better than I thought it would be. The beds were so comfy I had the best sleep I've had in a long time. Everyone we met that worked there was very nice and polite. I was dreading staying there after reading some reviews but am glad that we tried it anyway. Yes this is not a ritzy place, but it was a clean comfy place to rest after very long days. I want to try every hotel on the strip but we will eventually be back.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Specialist at Excalibur Hotel & Casino, responded to this review, June 3, 2014
Dear Crystal B,

It is wonderful to know that your experience far exceeded your expectations. Our luxurious beds truly offer an exceptional experience, and we are delighted to see you felt it was the most comfortable one you’ve slept in awhile! We sincerely hope to be your resort destination again in the future.

Sincerely,

Kimberly M.
Guest Relations Specialist
Excalibur Hotel & Casino
guestrelations@excalibur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Very nice hotel and the staff members are great. The Lounge Bar is great and the bartenders are quick and always smiling. If you can, stay in Tower 2. Much nicer than Tower 1. Walking distance to many great places and restaurants. Highly recommend this hotel.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Specialist at Excalibur Hotel & Casino, responded to this review, June 3, 2014
Dear Todd S,

It is a pleasure to know that you were extended exceptional service throughout your stay. Between our friendly staff and renovated, contemporary rooms, Excalibur always exceeds our guests’ expectations, and we appreciate your kind remarks. Now that we have earned your recommendation, we hope to serve you again soon!

Sincerely,

Kimberly M.
Guest Relations Specialist
Excalibur Hotel & Casino
guestrelations@excalibur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crestline, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

The Excalibur exceeded our needs for a comfortable hotel in a convenient location. The price was low for the large clean room. The staff was friendly and helpful. There are many dining choices at all price points.

Room Tip: Large pool area, but fees charged for adult pool and umbrellas with cushioned loungers.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Specialist at Excalibur Hotel & Casino, responded to this review, June 3, 2014
Dear June T,

Thank you for sharing your considerate comments. We are elated to know we exceeded your needs and delivered a flawless resort experience! With our extensive list of delicious dining options and incredible value packed into our resort, Excalibur never disappoints! We hope you will stay with us again soon for another exceptional experience.

Sincerely,

Kimberly M.
Guest Relations Specialist
Excalibur Hotel & Casino
guestrelations@excalibur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carson City, Nevada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 2, 2014

System down when trying to check in. Asked what to do while waiting to check-in, was directed to some sales lady that wanted us to go to a sales pitch off-site for a free lunch. Staff offered no complementary service for being inconvenienced. Two separate fire alarm experiences, one shut me out of our room for hours. Asked for room near elevator; got one all the way down some long hallway. Slots tighter than a drum. MGM across the street was much friendlier. Food expensive and unappetizing. Pool was like cement city. No shade. All lounge chairs with umbrellas were $20 per person. No access to pool area before 9 a.m. or after 7 p.m. (when you would like to use the hot tub). Drinks had very little booze in them. Tropical drinks tasted like thick koolaid. No internet in the room; only in the slot machine area (where you wouldn't be doing any on-line work). Pushy sales ladies in your face all over the hotel. No coffee shop for breakfast, only fast food places. Breakfast buffet underwhelming at $17 per person. Room air system very loud. Can't reach any staff member on the phone...all recorded messages. Only there two days...two loooong days.

Room Tip: Stay away. There is no good room here.
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  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Specialist at Excalibur Hotel & Casino, responded to this review, June 3, 2014
Dear sheryl5753,

We are sorry to hear that your stay did not meet and exceed your expectations. Our team encourages you to reach out to us at guestrelations@excalibur.com so we can speak in further detail about your experience. Thank you for your insight, and we hope to talk with you soon.

Sincerely,

Kimberly M.
Guest Relations Specialist
Excalibur Hotel & Casino
guestrelations@excalibur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Excalibur Hotel & Casino

Address: 3850 Las Vegas Blvd S, Las Vegas, NV 89109-4300
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Casino Hotel in Las Vegas
#24 Green Hotel in Las Vegas
#25 Spa Hotel in Las Vegas
#62 Family Hotel in Las Vegas
#66 Business Hotel in Las Vegas
#79 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Excalibur Hotel & Casino 3*
Number of rooms: 3981
Official Description (provided by the hotel):
Camelot-inspired Hotel with 4 towers & storybook-style "castle" gates, multicolored spires & a modified medieval theme. ... more   less 
Reservation Options:
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Also Known As:
Excalibur Hotel And Casino
Excalibur Hotel Las Vegas
Excalibur Hotel Casino

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