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“Great hotel, amazing room, just perfect!” 5 of 5 stars
Review of The Mirage Hotel & Casino

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The Mirage Hotel & Casino
4.0 of 5 Hotel   |   3400 Las Vegas Blvd. S., Las Vegas, NV 89109   |  
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Ranked #21 of 272 Hotels in Las Vegas
GreenLeadersGold level
south west, uk
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Great hotel, amazing room, just perfect!”
5 of 5 stars Reviewed August 29, 2014

Love this hotel, everything is just perfect.
Rooms are spotless, and modern.
Staff are helpful and friendly.
Plenty of restaurant and bar choice.
Asked for a complimentary upgrade, and were given one, no questions.
Cant wait to come back.

Room Tip: Ask for a complimentary upgrade when you check in!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, September 1, 2014
It makes my day when I hear about fabulous guest experiences such as yours. I am really happy you had an amazing room and perfect stay! Please feel free to email me at TripAdvisor@mirage.com if you ever want to share more about your vacation....or have questions about coming back. I hope we see you soon!
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,789)
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English first
Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 29, 2014

Currently at the Airport about to head back home from our 8/24-8/29 trip to Las Vegas having stayed at the Mirage. Folks, this hotel/casino is by far one of the BEST in Vegas! The customer service was above and beyond my expectations. We stayed in a Non Smoking Tower King Room. The room was extremely nice. Large double vanity sink in bathroom, separate shower/tub and the shower water pressure was the absolute best. Very clean throughout the hotel and casino and unlike most we walked into that smelled like stale cigarettes, the Mirage always had a fresh clean scent no matter what time of day or night. The pool was AWESOME!! Drinks were great and much needed when baking in the 103 degree heat. We never had to wait long for a waitress to take our drink order and bring it back to our lounge chairs. We did see the dolphin show and see the White Tiger Cubs. My wife is an animal lover and we both enjoyed this. The cubs were adorable and the dolphins put on an incredible show. **back to my room review** We were on the 25th floor and we had no problems with Wifi connectivity on both of our devices. The signal never dropped and the internet speed was fine with not one single issue. Housekeeping came daily and changed the linens and provided clean towels. Housekeeping did a great job at keeping our room clean and tidy. We saw (2) shows. Cirque Du Soleil Zarkana and Jabbawockeez which were both AWESOME! I highly recommend!!!! Thanks Jennifer King!!! You were great and because of you my wife and I have Vegas memories that we will cherish a lifetime and the first being our marvelous stay at the Mirage. We are looking forward to coming back in 2015 and we will ONLY stay at the Mirage.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason G, Director of Guest Relations at The Mirage Hotel & Casino, responded to this review, September 6, 2014
I am so glad you enjoyed everything about The Mirage. You do have a beautiful view from up on the 25th floor. The Jabbawockees are amazing - I loved seeing them when they were on TV on America's Got Talent. Thank you so much for your amazing review and enjoy all the memories until the next time we get to serve you! If there is anything else you'd like to share, please email me at tripadvisor@mirage.com. See you again soon!
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1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 29, 2014

The first thing that I noticed is when your trying to get from the garage to the check in it was very difficult . If a person is elderly or handicapped it would be very hard to get thru their doors and down the escalator with your luggage. The check in was quick but I asked for a non-smoking room and when I got their it reeked of cigarettes . I called up the desk they moved me to a non-smoking but it was on the other side of the hotel. When I tried to use the card key on the new room it did not work , down back to the desk with luggage to get a key that works. The biggest part of the trip that bothered me was the high prices for the basics. Maybe this hotel is one that expects that but I thought that almost $ 50.00 for a average breakfast buffet was a bit much for what you got. For lunch a open faced Rueben sandwich was almost $ 40.00 and a drink at the bar was about $ 20.00 and a bar coke was over $ 5.00. Don't get me wrong I believe in paying for a bit quality deserved but it was not there in the product. I have stayed at the Luxor owned by the same people and found it to be much more enjoyable. I will not be coming back to the Mirage its not worth what it charges.

Room Tip: get more than one card key they admitted to having problems with entry
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  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, September 1, 2014
I am really sorry about your non-smoking room smelling of cigarettes. I can only imagine what a not so great welcome gift that was from us. It makes me sad your stay only got worse from there and you continued to encounter roadblocks preventing you from having a relaxing and fun vacation. Please email me at TripAdvisor@mirage.com so we can personally discuss the pitfalls of your stay. Again I am really sorry, but I do look forward to hearing from you.
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Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed August 29, 2014

We had a blast and were treated like royalty!
My wife'd dream was to be with the Porpoise and she got an artwork done by an actual Porpoise! This has been on her bucket list as an artist and what an experience. But our room was the highlight as we stayed in a suite and it was beautiful! Thank you Mirage and MGM Properties for treating a couple so wonderfully. The MLife membership is incredibly helpful.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, September 1, 2014
Oooh your wife participated in our Painting with the Dolphins activity? How fun! Does she LOVE the painting her dolphin assisted her with? Thank you for reaching out to us and for your fantastic review....I am so glad you enjoyed your beautiful suite and the perks of our Mlife program. If you ever want to share more about your visit, feel free to email us at TripAdvisor@mirage.com. I hope we see you again soon!
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Venice, Florida
1 review
5 of 5 stars Reviewed August 29, 2014

People and staff are very friendly and accommodating. The casino is usually not very crowded and finding a seat at a table is not a problem like other casinos on the strip. The Mirage is also in a great location, central to many attractions and events on the Strip.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, September 1, 2014
It is always a good thing not having to wait for a seat at gaming tables! I am happy you did not have to fight out crowds while you were here (and received such amicable service from our staff). Were you here celebrating a special occasion this year? If you ever want to share more about your visit...or have questions in regards to a future vacation...please email me at TripAdvisor@mirage.com. I would LOVE to hear from you!
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Roseburg
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 29, 2014

The rooms are very nice and updated. Rooms are very clean and bed is comfy. WiFi is very good. Next time I would request a view of the strip. There is no regular cafe that I could find. Usually had the breakfast buffet there but looked elsewhere for dinner. Slots are ok. Wish they had more and newer slots. However a must see is the Terry Fator show. Very entertaining, lots of laughs, awesome. The casino is easy to navigate, don't have the overwhelming feeling of trying to find your way around. Overall a good experience.

Room Tip: No coffee maker in the rooms, I bring my own little maker & coffee. Request room with a view of...
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, September 1, 2014
I am happy you enjoyed our clean and comfy rooms. I am sorry you did not have a view of the strip last year...but definitely email us at TripAdvisor@mirage.com to request one on your next vacation or business trip (are you coming back this December?). I look forward to hearing from you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 29, 2014

Like all hotels on the Strip, The Mirage is an overload of the senses upon arrival (particularly when you've just driven in from the Grand Canyon!). It is massive! To get to the elevators you walk through a kind of waterfall area and then the large casino itself. On the back of the elevators are some shops and restaurants and the large pool.

The rooms are great. Large and felt very luxurious with the furnishings and finishes. Free wifi. We were given a room at the end of the corridor which was good as it made it quieter (less drunk people staggering back to their rooms late at night) and it was overlooking the volcano and the Strip which the kids liked.

The hotel is in a good location with everything on your doorstep. The Venetian is opposite and Ceasar's Palace and the Ballagio next door.

We arrived on a Saturday and the pool was full of people getting drunk - great if you are young and on a proper Vegas weekend, not so great for the kids. But it was ok and we accepted that is part of being there! There were enough sun beds for us to always find enough for our group which was good as I've heard at other hotels that is not often the case.

Room Tip: Rooms at the end of corridors are quieter. Nice to get a room overlooking the Strip and Volcanoes to...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, September 1, 2014
Hooray for a fun stay! I am happy you were comfortable during your recent visit and were able to get some shut eye due to your quiet room away from the crowds (always important to still sleep while here!). Did you visit us for a special occasion? I would LOVE to hear more about your experience with us, so please do not hesitate to email me at TripAdvisor@mirage.com. I look forward to hearing from you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mirage Hotel & Casino

Address: 3400 Las Vegas Blvd. S., Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Las Vegas
#10 Casino Hotel in Las Vegas
#14 Luxury Hotel in Las Vegas
#14 Spa Hotel in Las Vegas
#17 Family Hotel in Las Vegas
#18 Romantic Hotel in Las Vegas
#25 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mirage Hotel & Casino 4*
Number of rooms: 3044
Official Description (provided by the hotel):
Escape to the exotic - a world tantalizing to the imagination and the senses. The rooms are enticingly transformed. The villas and lanais are exclusive and private. The AAA Four Diamond service is excellent. Dining is sumptuous. The nightlife, dazzling. Experience the Grammy® Award-winning Cirque du Soleil® production of The Beatles™ LOVE™ and laugh with Terry Fator and His Cast of Thousands. Discover our Secret Garden and royal white tigers. Enter our Dolphin Habitat to meet Atlantic bottlenose dolphins. Feel the night heat up as you move between thrilling hot spots. Our enviable center-Strip location makes us an ideal spot to stay and play. The first. The best. The undisputed hottest rooms on the Strip. The Mirage. Vegas Starts Here™ ... more   less 
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Also Known As:
The Mirage Hotel Las Vegas
The Mirage Hotel And Casino
Mirage Hotel Las Vegas
Mirage Las Vegas
Hotel Las Mirage Vegas

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