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“A budget hotel in Vegas” 3 of 5 stars
Review of Riviera Hotel & Casino

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Riviera Hotel & Casino
3.0 of 5 Hotel   |   2901 Las Vegas Boulevard South, Las Vegas, NV 89109 (The Strip)   |  
Hotel amenities
Ranked #148 of 269 Hotels in Las Vegas
Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“A budget hotel in Vegas”
3 of 5 stars Reviewed January 10, 2013 via mobile

Good location (in the strip), many parking place. They charged $15 per day for resort facility so make sure u are comfortable with that.

Tried out the buffet lunch but the food wasnt very impressive. Might come back to the hotel if they have good price but might not try out the food again.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRivieraLV, General Manager at Riviera Hotel & Casino, responded to this review, January 12, 2013
I am sorry to hear that the Riviera Buffett was not as impressive as you would have liked. I was glad to hear that you appreciated the value of your stay at the Riviera. I have passed your comments to our food and beverage team for their consideration. I would also suggest that any guest seeking a more luxury dining experience please consider our wonderful R steaks. The steakhouse offer a happy hour specials from 4p-7p nightly and the food is wonderful.

Thank you

Jay Franken | VP of Hotel Operations | generalmanager@theriviera.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,861 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Out West
Top Contributor
135 reviews 135 reviews
80 hotel reviews
Reviews in 83 cities Reviews in 83 cities
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed January 8, 2013

I recently stayed at the Riviera; I didn't know what to expect going in - I had never stayed there before - but I was disappointed over all.

You know it's sorta sad to see the property having pictures of all The Greats who performed there - Martin, Burns, Diller, -- the list goes on and on -- but nothing that spectacular happens anymore. They have three shows to chose from: a comedy club, a magic show, and a showgirl review.

It's sad to see that what was once a very large, elegant check in lobby is draped off and sign pointing to a more austere location around the corner. My check in was speedy and efficient and I was on my way to the Luxury tower within moments. Luxury? Immediately upon entering the elevator, I saw that the brass doors had deep grooves in them from screws and hardware scraping.

My Luxury room was anything but - more DoubleTree than Ritz. There was a bed, a dresser, a desk, two end tables, and a chair plus ottoman. The ottoman was stained, the desk had a lamp but no pens or paper. The end table had a clock that displayed the incorrect time. A large grease spot adorned the bath towel. The A/C unit was one of these that mounts on the wall and below the window - loud, rumbling with a convulsion every time it turned on and off.

I reported that the ice machine in the hallway was leaking (okay things happen) and Yes - a crew member came and through down some towels and a wet floor sign - but then that stuff stayed there for at least three days - and was there when I checked out.

The casino was relatively small and just a few shops. Okay it isn't Caesar's, but more than a tattoo parlor please!

I can really see that this was a Grande Dame during the 50's, 60's 70's and 80's - but not now.

You know what this place really needs? Some folks who give a damn - I just didn't see it here.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRivieraLV, General Manager at Riviera Hotel & Casino, responded to this review, January 9, 2013
We are very sorry to hear that you were disappointed with your recent visit. The Riviera prides itself on offering a wide variety of shows and amenities this includes Illusions Starring Jan Rouven, Crazy Girls, The Comedy club, 12 showings over the next 3 months of Steve-O and Tom Green�s �The Original Pranksters�, The Antique Arms show Jan 18th, 19th, & 20th. The Riviera offers a wide variety of shows and exhibits that change monthly so we always have something new and fresh to offer even to repeat guests. Also for guests future who are looking for n upgraded room experience I would recommend booking a Deluxe room in the Monaco tower our most newly renovated room product.

Thank you

Jay Franken | VP of Hotel Operations | generalmanager@theriviera.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Pennsylvania, United States
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 8, 2013

So we got a great rate for New Years. That about sums it up. Room was old and worn, but we had a fridge unlike friends staying at Harrahs. Gym was in another building... Too far to walk when you walk in town all day. Had to take the RTC bus to get downtown. It was cold waiting for the bus. The Banana Leaf Restaurant stayed open 24 hours and the soups were really good. Don't order the sushi, very bland. It was ok, just would rather stay where the action is. Maybe nex time.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRivieraLV, General Manager at Riviera Hotel & Casino, responded to this review, January 9, 2013
I am sorry to hear that you felt as though the Riviera was just average. We offer a wide variety of shows, restaurant, room, and gamming options for every hotel guest and budget. As to the transportation guests are not limited to the RTC bus the hotel has a cab stand that is manned 24 hours a day, the Riviera also offers limo and town car service that can be arranged in our VIP check in area or with a Bellman.

Thank you

Jay Franken | VP of Hotel Operations | generalmanager@theriviera.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2013

We stayed at the Riviera from Dec 26 - Dec 30th and our stay was fabulous. Rooms were clean, staff and service were friendly. Prices for food and beverages are much less than on the strip. It exceeded our expectations and would highly recommend this property even a little down the strip it was a great experience.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRivieraLV, General Manager at Riviera Hotel & Casino, responded to this review, January 9, 2013
I am happy to learn that you enjoyed your stay and all the hotel offering at the Riviera. As you mentioned in your review we do our best to offer amenities at a price point that cannot be beat on the Las Vegas strip. Thank you for your great review and we hope to see you here again very soon.

Thank you

Jay Franken | VP of Hotel Operations | generalmanager@theriviera.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temecula, California, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2013

Three friends and myself stayed at Riviera over the summer and very much so enjoyed out hotel room. It exceeded all of our expectations (even the girl who only stays at 5 star hotels). It was very clean, and well kept. The only thing I didn't like was the smell of smoke in the lobby but it's Vegas and it's a casino so it can only be expected. The only negative I have about the place was that the pool closed at 8pm. It was summer and most days after exploring, we didn't make it back to the hotel until after then and it was too late. I would highly recommend this place. It's old and classic but remodeled and beautiful!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRivieraLV, General Manager at Riviera Hotel & Casino, responded to this review, January 8, 2013
I am very happy to hear that the Riviera exceeded your expectations during your visit this summer. We are also happy to learn that you stayed in the newly renovated Monaco tower and enjoyed the deluxe accommodations. We strive to offer a 5 star experience to every guest at a price that comparable hotels on the Las Vegas strip can not match. I will take your suggestions about the pool staying open later into consideration when it opens again in April (Weather permitting).

Thank you

Jay Franken | VP of Hotel Operations | generalmanager@theriviera.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Ontario
Top Contributor
116 reviews 116 reviews
51 hotel reviews
Reviews in 63 cities Reviews in 63 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed January 7, 2013

I stayed one night only as an ad-on booking to my flight into Vegas, at a very low rate. I got my money's worth but not much more. The whole place has a tired and faded air. I was in a luxury room (after they tried to upsell me and I declined, they upgraded me anyway), but the only "luxury" I could see was a flat screen TV. I had a voucher for a 2 for 1 meal and free drink but the Victoria Pub, despite being advertised as open 24 hours, closed before midnight and I was unable to use it (late flight). The desk staff were friendly enough but restaurants are independent operators and "there was nothing they could do about it". Perhaps if I had stayed longer the place would have grown on me, but based on my brief experience there the only thing that would bring me back again would be another rock bottom rate.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRivieraLV, General Manager at Riviera Hotel & Casino, responded to this review, January 8, 2013
Sorry to hear that the only thing that you seemed to appreciate about your stay was our rock bottom rates. It is true that we do have some third party vendors here at the hotel but there is always something that can be done to ensure all of our guests enjoy their stay. I suggest that any future guest who has any issues during their stay please reach out to a manager so we can ensure everything is addressed. I also suggest that guests who are booking for a more upgraded experience please stay in our newly renovated Monaco tower. These Deluxe accommodations are the newest in the hotel and are in a hotel tower that is entirely non smoking.

Thank you

Jay Franken | VP of Hotel Operations | generalmanager@theriviera.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2013

this is one of the best hotel i've stayed in while in las vegas the rooms were great i would stay there im next time out in las vegas .super great buffet and steak house and the casino was super great never had to wait for the cocktail waitress to come around best staff i have ever been around in any of the hotels in las vegas and i have stayed in many of other ones out there on the stripe the riviera by far had the best staff

Room Tip: super great location and easy to get in and out of
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRivieraLV, General Manager at Riviera Hotel & Casino, responded to this review, January 8, 2013
I am glad to hear that you enjoyed yourself at the Riviera and our restaurant offerings as well. I am also proud to learn that you appreciated the staff and the service they rendered during your recent stay. The Riviera has been focusing on our team members delivering outstanding customer service to every guest at every venue and I am happy that you appreciated it. We have the luxury hear at the Riviera to be able to offer a much more friendly and less stuffy level of service than some of our competitors on the strip after all that is one of the trademarks that made this hotel great to begin with.

Thank you

Jay Franken | VP of Hotel Operations | generalmanager@theriviera.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riviera Hotel & Casino

Address: 2901 Las Vegas Boulevard South, Las Vegas, NV 89109
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #148 of 269 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riviera Hotel & Casino 3*
Number of rooms: 2079
Official Description (provided by the hotel):
Regardless of which of the five Riviera towers you choose, stylish furniture, modern decor and innovative amenities adorn your sanctuary on the Las Vegas Strip. Admire the artistic flair that creates an inviting ambiance. Relax on the well appointed cozy seating in each room. Flip on the LCD TV or dock your MP3 player into an iPod compatible alarm clock radio. Secure your valuables in the bedside safe. While you work, have a seat at your desk accompanied by the beautiful marble surface to rest your laptop. Luxuriate in the chrome-accented marble bath. Revitalize with recognizable brand-named bath and body products from your favorite mall. Finally, sink into a luxurious comforter atop our European styled bed. Dressed in crisp cotton linens and plush pillows, our beds offer you unparalleled sleep comfort. All rooms offer a Las Vegas experience featuring the Strip, surrounding mountains, the Riviera's pool side or city views. ... more   less 
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Also Known As:
Riviera Hotel And Casino
Riviera Hotel Las Vegas
Riviera Las Vegas

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