To say the entire place from the lobby to casino, restaurants, and rooms are filthy would be a gross undersatement - with the exception of the pool area; but be prepaired to be charged 6 dollars per day (weather you use it or not) and some mystery charges from the bar. Don't waste your time and energy trying to get these charges reversed - Nobody cares! . Customer service, if you can call it that, was consistant through out - with very few exceptions- Nasty, tired, disinterested, put out, put off, unfriendly, unresponsive, lazy, rude, dishonest and at their best, just didn't care. We did find most dealers to be friendly, but one Black Jack dealer at the dollar table was so aggresive and rude, actually telling us if we didn't like it we could leave. The Pit Boss just stood there while he treated the entire table with disrespect. We were never quite sure what his problem was, but we did obviously leave the table. Clearly we could go on and on about the crappy drinks, the lousy food and the chiropractic services you are sure to need after sleeping on the hard beds, but the bottom line is just DON'T STAY HERE. You are going on vacation and should be able to focus on having fun not worring about walking with a limp from being bent over the entire time by the Sahara!