I recently spent 4 days 3 nights in this hotel June 16th to 19th.We arrived the Sunday and went to our Room only to find Dirty towels all over the bathroom floor.
Room Service took care of this matter . On the second day we were out shopping only to return about 9 pm to find the room not cleaned, the beds not made, No clean towels for a refreshing shower.
Room service sent someone at that late hour to clean the room, supply clean towel and make the beds.
Day 3 was the back breaker, we were out shopping came back about 4 pm and the same scenario as before . Beds not made bathroom untidy no fresh towels,The manager was informed and he said he has until 5 pm to make it right.This was a last resort after going from person to person to get something done. His reply drowned my spirit and my ever want to return to this hotel. .
- Official Description (provided by the hotel):
- Prepare to be surprised. The New Tropicana Las Vegas - a DoubleTree by Hilton redefines the expectations of today's global travelers with a recently completed $200 million transformation that provides a casually elegant experience on the Las Vegas Strip. With a unique South Beach vibe, the hotel features all-new rooms, suites and luxury villas that evoke the sentiment of a breezy beach house or penthouse in Miami, a fresh redesign of the 50,000-square-foot casino, several award-winning restaurants, a new race and sports book, and Glow(R), a Mandara Spa and fitness center. First-class entertainment includes "The New Illusions" starring Jan Rouven and "Raiding the Rock Vault" in the all-new Tropicana Theater (coming November 2014), Laugh Factory comedy club and live music in the Tropicana Lounge. ... more less
- Reservation Options:
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- Also Known As:
- Tropicana Las Vegas Hotel Las Vegas
- Tropicana Resort Las Vegas
- Tropicana Hotel Las Vegas