We choose the Venetian for its location - near madam tussauds, gondola rides, shopping, and Secret garden at Mirage.
The hotel stay was mildly disappointing. Here's why -
The Breakfast - was inconsistent, coffee was good, but clearly, they need to work on their standard operating procedures. Day 1 & 3 the servers laid a table for us in our room very nicely but Day 2, the server just left the food and left. And no one picked it up that day.
We had no Wi-fi access in our room. Wasted 2 hours - first ourselves, and then calling the front desk who clearly thought this was user-error. They sent an IT guy who took an hour, and then said that there is no wifi access in this room. I asked if they would upgrade us to a better room but the IT guy said he couldn't do that. Venetian did refund us the resort fees. My daughter was clearly disappointed without wifi.
Most importantly, the bed was uncomfortable. It gave me a Back ache that lasted a couple of days. No fun. And not expected from Venetian.
Housekeeping is loud, and will wake you up. They will come into your room unless you put the "do not disturb sign." They knock but don't wait for 5 seconds for you to even react. They will come into your room if you don't use the "don't not disturb" sign. You are warned!
The in-room safe wasn't working, and we called someone from security to set it up for us. Seems like the previous occupants might have messed that up. Not a big deal.
We also ate at a few restaurants in the facility, and did the gondola ride. This went well.
Location is good but clearly, it wasn't an ideal stay. The mattresses need to be changed, and they need to ensure there is wifi access if they charge for it.
Can't really recommend it, can I ?
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Hotels.com, Cheap Tickets, Vegas.com, Expedia, BookIt.com, TripOnline SA, Agoda, getaroom.com, Orbitz, Booking.com, Tingo and Jetsetter so you can book your Venetian Resort Hotel Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Venetian Resort Las Vegas
- Venetian Hotel Las Vegas
- Las Vegas Venetian