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“Comfortable” 4 of 5 stars
Review of Venetian Resort Hotel Casino

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Venetian Resort Hotel Casino
5.0 of 5 Resort   |   3355 Las Vegas Blvd S, Las Vegas, NV 89109   |  
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Ranked #9 of 272 Hotels in Las Vegas
GreenLeadersGold level
Sedona AZ
Top Contributor
75 reviews 75 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
58 helpful votes 58 helpful votes
“Comfortable”
4 of 5 stars Reviewed February 16, 2014 via mobile

The hotel room was comfortable, as was the bed. I must say the lighting in the bathroom is not adequate for doing one 's make up on the 24th. Floor. Also the pool was closed when we stayed and nothing was mentioned at booking or check-in. We did however like the location and the Aquanox restaurant on the property.
Too bad the shops in the canal are a those that you see anywhere USA. but I guess that's what sells there's days. Resort fee was charged even though the pool and lay out area was closed.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review, February 18, 2014
Dear Guest,

Thank you for choosing to stay at The Venetian. Although it seems that you enjoyed your stay overall, I am disappointed to hear about the pool closure as well as the inadequate lighting in your suite. I do hope that this did not dampen the aspects of your stay that exceeded your expectations. Thank you again for your review, and I hope to welcome you back to The Venetian in the future.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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14,644 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3,423)
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Godalming, United Kingdom
Top Contributor
122 reviews 122 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 15, 2014

Our house is not small - but we worked out that the floor area of our suite at the Venetian was probably larger! Excellent service throughout (though on arrival we found somebody's food remnants in a drawer) in a setting and with décor way, way, over the top - in the best possible way.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review, February 18, 2014
Dear Guest,

Thank you for your kind words and feedback! It was my pleasure to share your positive experience with our team. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chippenham, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 15, 2014

This hotel is one of my favourites in Vegas!! Great stay, stayed here for three nights, the room was excellent, very large and spacious, and cleaned daily. Could not fault it. The Venetian is full of great shops, restaurants and two gondola rides (One outside and one inside). All staff were very helpful and friendly. Have already recommended this hotel to friends visiting Vegas next month!!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review, February 18, 2014
Dear Guest,

Thank you for your positively delightful review on TripAdvisor. I am so glad that you had a fantastic time with us. Your recommendation of The Venetian is a wonderful compliment, and I very much look forward to welcoming you back again soon.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2014

We loved the Venetian. Although we only stayed one night, from the moment we stepped into the place our experience was wonderful.

Our room was lavish and very comfortable, and the wif-fi fast and accessible. We did not gamble or eat on the premises, however, ordered room service breakfast. This was superb and worth recommending. The food was excellent and the waiter the same. We would definitely stay in the Venetian again if we came to Vegas.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review, February 18, 2014
Dear Guest,

Thank you so much for your review of The Venetian. I am so glad that you had a wonderful time with us. Our suites are without a doubt extraordinary, and I am pleased that you were able to enjoy everything that it had to offer.

Thank you so much again for taking the time to share your experience with us, and I look forward to welcoming you back to The Venetian again soon.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batavia, Illinois
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 14, 2014

Leading up to my stay at the Venetian (which was made convenient by attending a trade show at the Sands Expo Center), I anticipated a cheesy experience--complete with fake gondolas navigating fake canals. As Vince Vaughn said in "Swingers": "You don't need that pirates of the Caribbean [stuff]."

However, I found myself pleasantly surprised. My standard room was a pseudo-suite, with a bed somewhat separated from a living room (big couch, TV, dining table). Lots of space. You could probably entertain 6-8 people in there. I entertained zero. The bathroom was also large and pretty nice. Furnishings were maybe a little outdated but certainly not worn.

All the restaurants on property that I tried were very good--perhaps a little overpriced, but that's what you find at every hotel on the strip. I was pleased with all my meals.

The fitness center is part of the Canyon Ranch Spa, which I've heard is a very luxurious chain of spas. I can't compare this one to other Canyon Ranches, but this gym was very nice, and very big. It matches any gym at any 5-star resort I've been to.

The location is right in the heart of everything. You've got high end shopping without leaving the resort and a short walk to other monstrous properties at which you can also gamble away your rent money. And, obviously, if you're working at the Sands, you can't get any more conveniently located.

I didn't need much in the way of service from staff but all my interactions were pleasant. Overall I recommend it. Considering all factors, it's a good value at anything under $300/night.

Stayed February 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review, February 18, 2014
Dear Guest,

It was a pleasure hosting you during your recent convention visit to Las Vegas. Thank you for choosing The Venetian as your resort of choice. The variety of shoppes, restaurants and activities on property are truly endless here, and I am happy that you were able to experience it. I look forward to your return visit to The Venetian.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, ON
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 14, 2014

We stayed for 3 nights in FEB and The Venetian did not disappoint. It is a sight to behold all the detail of marble and artwork. The room was excellent, large and luxurious, it never felt like we were in a hotel. Service was very good from anyone we dealt with, our drapes (remote control!!) didnt work but they were fixed within half an hour.
Walking around the canal and ST.Marks square is an activity in itself, very well done. We did do the gondola ride and it was fine, try to go in the morning when its quiet to get one by yourself.
It is a large hotel so prepare to do some walking to fully appreciate the hotel.

Room Tip: All rooms are large suites, just the views are different
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review, February 18, 2014
Dear Guest,

What a beautiful review of The Venetian! The wonderful suites and open skies of St. Mark's Square makes for a very unique experience right here in the heart of the desert, and I am delighted that you were able to enjoy so many aspects of your stay.

Thank you again, and I welcome you to return soon!

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 13, 2014 via mobile

I specifically book at the hotel saying I was traveling with two small children they never told me the pool was under repair I had a long walk from the Venetian tower to the adjacent pools only to find those pools don't get any direct sunlight two after 2 PM there's no service there such as poolside drinks or
snacks would you reallycall this a five-star resort???

  • Stayed February 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review, February 14, 2014
Dear Guest,

I truly appreciate the feedback you have provided. I am disheartened that there were a few areas in which we failed to meet your expectations. We wholeheartedly aim to provide our guests with an experience of a lifetime, and it is never our intention to have our guests leaving with a poor impression of us.

Please accept my apologies for the disturbances that you encountered during your visit. I most certainly agree that this was not reflective of a five star experience. As you may know, TripAdvisor does not link your reservations, so I do invite you to please be in touch my Guest Relations team, who will be contacting you directly. I would like an opportunity to address your concerns.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Venetian Resort Hotel Casino

Address: 3355 Las Vegas Blvd S, Las Vegas, NV 89109
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Las Vegas
#6 Casino Hotel in Las Vegas
#7 Luxury Hotel in Las Vegas
#7 Business Hotel in Las Vegas
#7 Spa Hotel in Las Vegas
#8 Romantic Hotel in Las Vegas
#13 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Venetian Resort Hotel Casino 5*
Number of rooms: 4027
Reservation Options:
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Also Known As:
Venetian Resort Las Vegas
Venetian Hotel Las Vegas
Las Vegas Venetian

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