We arrived in the early hours after a 40 hour flight and our bags had gone missing. The check in experience was frankly appalling- the lady was unfriendly and didn't even try to make us welcome.
My husband had booked an expensive large suite but I felt we were just let down- not even a paper delivered to your room and no kid free pool to relax by. It didn't feel exclusive, just an overrun resort and we didn't even get a chance to enjoy the facilities.
Valet and cleaning staff are great but again, these large resorts often mean that things are compromised so it was not uncommon for dirty room service plates and trash to be lying in corridors for hours.
Thought we would love staying here but wished we'd tried the palazzo instead. Location was fab but if you are going as a couple celebrating something special don't expect any personal touches to your experience.
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- Also Known As:
- Venetian Resort Las Vegas
- Venetian Hotel Las Vegas
- Las Vegas Venetian