I recently stayed at the Venetian and was blown away at how nice the rooms are. The canal is great, the food at the Grande Luxe and Equinox was great. Nice bars. The staff was very friendly. My only slight issue is that I played for three hours at a blackjack table and when I asked the pit boss how many comps I had, he informed me that I wasn't being tracked since I was playing $15 hands and the minimum is $25 in order to be tracked for comps. Not that big of a deal since I don't travel to Vegas often, but if you plan on returnign and counting on comps, heads up. I was lucky to find a $15 table. All the dealers at the casino were funny and friendly. I would definetely make this my first choice on my next trip to Vegas.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 16, 2013
Dear Guest,
Thank you for allowing us to host you during your recent visit and for taking the time to share your words of appreciation. We are humbled to have received such thoughtful comments, for there really is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest.
We truly appreciate that you have so graciously allowed us the opportunity to learn about your recent experience and we also appreciate the feedback you have provided. We truly appreciate hearing from satisfied guests like you, and we all look forward to your return.
Kind Regards,
Kirsten Dimond
VP of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.