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Venetian Resort Hotel Casino: Traveler Reviews

5.0 of 5
3355 Las Vegas Blvd S, Las Vegas, NV 89109
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Venetian Resort Hotel Casino
Ranked #14 of 270 hotels in Las Vegas
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8,470 reviews from our community

Traveler rating
    4,893
    2,132
    740
    428
    277
See reviews for
Families
1304
 
Couples
3409
 
Solo
220
 
Business
1080
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Freehold, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Rooms getting a bit long in the tooth”
4 of 5 stars Reviewed December 7, 2012

This is one of my all-time favorite hotels. I really enjoy the great atmosphere and the littany of things to do. While still very nice, the beds are getting a bit worn, as is the decor. However, the rest of the property is just right. You're in Vegas & you're paying ~$150-200 per night & you absolutely can't go wrong. There are more restaurants than you can possibly imagine & the gambling floor is outstanding. Still a favorite. Just need to upgrade the beds....soon.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA_GuestRelations2, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review
December 8, 2012
Dear Guest,

Thank you for choosing The Venetian|The Palazzo as your host you during your recent visit. We are humbled to have received your insightful comments, for there really is no greater way to better our services than by receiving truly vital feedback from a valued guest.

We truly appreciate that you have so graciously allowed us the opportunity to learn about your recent experience, and I also appreciate the feedback you have provided regarding the condition of your suite. It is through communication such as yours that we are better able to monitor and improve services for our guests, and we thank you kindly for your time in sharing your experience with us. Please be assured that we do take all feedback and suggestions seriously, and we will look into them accordingly.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, Rhode Island
1 review
“3 ring circus”
4 of 5 stars Reviewed December 7, 2012

Very entertaining stay. The festivities extended well outside of St Marco Square. Going back to our room at 10 PM, we caught a couple having sex in the elevator. If that were not enough, we saw another couple going at it the next morning under a breakfast buffet table. Wow - wonder what it's like New Year's Eve. I'm booking that!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA_GuestRelations2, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review
December 8, 2012
Dear Guest,

Thank you for choosing The Venetian | The Palazzo as your host during your recent visit to Las Vegas. I am disappointed to learn that your visit was not a complete success, and apologize for the challenges you experienced. We take these matters very seriously and I am disheartened to read that a resolution was not reached.

Please feel free to contact our guest relations office directly if your wish to further discuss.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Finland
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Wornout Luxury Hotel”
3 of 5 stars Reviewed December 7, 2012

I stayed at The Venetian in Mid November 2012 for a week. I was warmly welcomed by the staff and given a suite on the 20th floor. The room was big but the carpets were very worn-out and there were even a few holes in the carpet.
At check in I was told not to move anything in the minibar as it would automatically charge the room. Some of the minibar items were placed in front of the TV in the lounge area, making it impossible to see the bottom of the TV screen. When asking hotel staff if they could move them I was told No as there was no other place to put the items and they belonged on top of the cabinet in front of the TV.
The hotel has a resort fee but I was unable to find information in the room or on the hotel web page on what services were included in the resort fee I was charged. As a result all I used ws the internet connection.
As an asthmatic I had big problems moving around in the hotel as the Casino area was thick in smoke 24/7 from all the people smoking in the casino. The ventilation did clearly not work very well compared to many of the other casinos on the trip.
When checking out I selected express checkout and that the receipt would be sent to me by e-mail, now 3 weeks later I'm still waiting.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA_GuestRelations2, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review
December 8, 2012
Dear Guest,

Thank you for taking the time to share your experience during your stay at The Venetian|The Palazzo. I understand that there are many travel options when visiting this city and we sincerely appreciate and thank you for choosing The Venetian|The Palazzo to host you during your most recent visit. I am very disappointed to hear that your visit was not a complete success. Please accept our apologies for the dissatisfaction you experienced during your stay.

Should you wish to further discuss the details of your visit, we invite you to contact our Guest Relations Department directly. It is our sincere hope that you will give us another opportunity to exceed your expectations on a future visit.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
“Beautiful suite”
5 of 5 stars Reviewed December 7, 2012

Room was lovely. Staff was top notch. The gentleman who checked us in went beyond to arrange 3 rooms together. Loved the sitting area. Rooms had back view but the sunrise was beautiful each morning. Shopping area was great and fun to fantasize that I was back in Italy.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA_GuestRelations2, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review
December 8, 2012
Dear Guest,

First and foremost, I would like to thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We truly appreciate you taking the time to write to us after your recent stay. We hope to host you again and continue to amaze you with our Unmatched Guest Service Standards.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Top Contributor
102 reviews 102 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
90 helpful votes 90 helpful votes
“Great and amazing”
5 of 5 stars Reviewed December 6, 2012

The lobby and the shopping area are beautiful. The rooms are spacious, cozy and clean. The bed is very good. Nice bathroom. It is Venice with a Vegas style. The staff is very professional and polite. The hotel has the best location in Vegas. Excellent.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA_GuestRelations2, VP of Hotel Operations at Venetian Resort Hotel Casino, responded to this review
December 7, 2012
Dear Guest,

Thank you for your kind words and feedback! It was my pleasure to share your positive experience with our team. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.

Kind Regards,


Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Venetian Resort Hotel Casino

Also Known As:
Venetian Resort Las Vegas
Venetian Hotel Las Vegas
Venetian Las Vegas
Venetian Hotel
Las Vegas Venetian
Address: 3355 Las Vegas Blvd S, Las Vegas, NV 89109
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Center Casino Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Las Vegas
#6 Casino Hotels in Las Vegas
#6 Onsen Hotels in Las Vegas
#10 Luxury Hotels in Las Vegas
#11 Business Hotels in Las Vegas
#16 Family Hotels in Las Vegas
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
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