“Very nice stay. Beautiful property.”
I really enjoyed my stay at The Venetian. I was here on business for a tradeshow. Check-in went very quickly and smoothly. The suite was beautiful. King bed, sunken living room with sectional and TV, large closet, very large bathroom with double sinks, separate shower and TV. The furnishings and accents in the room are lovely. The lobby is equally beautiful with painted ceilings, gold trim, tiled floors. Felt very Old World Italian. The resort is connected to the Palazzo resort and has many high-end stores within the complex. The indoor gondola rides take you through an indoor "market" which felt like something you'd see in DisneyWorld, and there was live entertainment in this area. Staff was very nice. There is a gift shop in the lobby which gives you access to snacks, drinks, etc., and there are several 24-hour eating areas near the casino if you get hungry at odd hours. I would have rated the hotel five stars but, not being a gambler, the casino turned me off. Too smokey. Too noisy. But, if you're a gambler, I'm sure this won't bother you. The location is very good, located in the heart of the more upscale North end of the strip. Walking distance to all the big resorts, shopping, restaurants, even a Walgreen's. No need for a car. Taxi ride was only $8 from the airport. And I recommend the Bouchon Bakery near the elevators to the guest rooms. It was wonderful!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 16, 2012
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Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared with our team members. They will truly appreciate hearing from satisfied guests like you.
Every aspect of The Venetian | The Palazzo was created for the enjoyment of our guests; from our luxurious suites and beautifully re-created historic landmarks of Venice, Italy, to hand-painted frescos and world-class restaurants. I am so very pleased to hear that you had such a memorable and enjoyable stay.
Since you discussed your distaste for the smoke in the casino I wanted to take a moment and make some specific recommendations. First, The Palazzo offers smoke free corridors. Additionally, I want to recommend that for your next visit that you travel to and from the convention center utilizing the Grand Canal Shoppes level. The Grand Canal Shoppes are completely smoke free and you can take the suite elevators to this level and then use the escalators in St Mark’s Square to conveniently access the convention area without ever walking through the casino.
I value your patronage and certainly hope to host you again so that we may continue to amaze you with our Unmatched Service Standards.
VP of Hotel Operations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.