This is my experience so far.
Stayed at The Aruba for a week in early December. Stay was OK, people were nice enough, place is a dump...but what do you expect for a incredibly low prices on that part of LV Blvd.
Anyway, this is the good part. Two weeks after I checked out the hotel charged me for two extra weeks. I called them to correct the error...they said they would look into it. I called again...they said the need to check with accounting. I called again...they said my bank was closed for the holidays and it will be there after the 1st. I called my bank which was open...my bank told me it's a simple credit on the machine and there is no reason for them to even contact the machine. I called the Aruba again...told them it was a simple credit on machine and I said the manger Michael lied to me....he did in fact lie to me...he told me my bank was closed and that he needed to contact them. Michael then took the professional approach of hanging up on me and telling me to call back with a different attitude. I called back and Michael "wasn't there". If I get money back, I will update this and say that they at least did that. However, this is the worst I have ever been treated by a business in my life. That money is unbelievably important to me right now...I guess that's important to their behavior but it's making it that much more frustrating for me.
Sorry, just had to vent. feeling somewhat helpless at the moment. It's going to suck for everyone if I have to back to Vegas to straighten this out.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Agoda, TripOnline SA and Tingo so you can book your Aruba Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aruba Hotel Las Vegas
- Aruba Las Vegas