I'm a Las Vegas local so I hate to say this about a place in my hometown but if you're coming to LV for a visit DO NOT stay at this place! I recently booked a weekend here as a quick getaway for my lover and I. It was awful, truly terrible.
The air conditioning was a wall unit that couldn't keep the room below 80 degrees. When I opened it up to see if there was anything I could do I noticed that the removable filters were caked with crud. It looked like it had never been tended to so I took the filters and washed them off in the shower. This helped with the airflow but the unit was still unable to cool the room.
The room was supposed to come equipped with an iPod docking clock radio, of course it wasn't there and in fact there was no clock or radio of any kind in the room at all. The wallpaper in the bathroom was peeling off the wall and it was gross and dirty. The door frames were beat up and in serious need of a paint job and the entrance door looked like someone had tried to break in on more than one occasion.
I reserved a cabana at the pool which was supposed to come with a fridge full of cold bottled water. It was a rusty filthy mess with gum stuck on the carpet and the cushions were covered with dirt and stained, and of course no bottled water. When I asked the front desk staff (totally clueless) if there was someone I could speak with about the cabana I was told that the lady who was in charge of them (?) was at lunch but she would come out and speak with us as soon as she returned. Shockingly, no one ever came outside and when I went back to the front desk I was told that she had gone home for the day.
The pool itself was full of palm tree trash and looked as if it had never been cleaned. The entire pool area looked like some kind of storage space for all the maintenance junk the hotel owned. There were huge gray trashcans stacked just to the left of the cabana. A random grouping of brooms, mops etc over by the pump house and about 3 haphazardly placed movable cocktail bars crowded in with the broken lounge chairs. The trashcan near the pool entrance had large chunks of what I assume was food stuck to the rim and looked as if it hadn't ever been cleaned. Not to mention that it stank to high heaven and had obviously been leaking some sort of sticky liquid in a large pool on the ground.
After 3 emails and 2 weeks the manager Micheal Moreno finally replied, this is a direct quote from his response, "I'm sorry that you would not recommend us to your friends and family and I'm sorry that you will never stay with us again, I would have liked the opportunity to host you here at Rumor." I'm sorry Mr. Moreno but didn't you already have a chance to "host" me???
The lobby is shabby and the entire place is run down and sad; nobody comes to Vegas to be depressed by their hotel room so please don't waste your time or money if you come to visit or if you are a local like me. One last thing, you have to rent a mini-fridge from an outside vendor and the only place to get ice is from the bar in the lobby. I know that this hotel as well as it's sister property, The Artisan, are both owned by Stephen Siegel and are billed as "Siegel Group Experiences". Believe me, this is one experience that you're gonna want to skip!
- Official Description (provided by the hotel):
- Formerly St. Tropez, the hotel had become a relic amidst new developments. Today, it is re-imagined as the new RUMOR Hotel. Located where Paradise meets Harmon, directly across the street from the famed Hard Rock Hotel & Casino, the area is now home to some of the best bars, restaurants, nightclubs and gaming in the city. RUMOR embodies a powerful combination: chic, hot location, cool pool, zero attitude, modern rooms and unexpected amenities all in a boutique hotel setting. Featuring 150 suites, many featuring patios or private balconies, the two-story intimate hotel and resort does away with the impersonal casino lobby and instead opts for a cool ultra-lounge welcome with concierge-style check-in. Once checked-in to the room, guests are met with fantastic views of the swaying palms, distinctive wet-deck, the sparkling pool, seductive cabanas and the distinctive grassy knoll featuring both hammocks for the day and a DJ stage for night. While other hotels might have conference centers and ballrooms, RUMOR will use its unbelievable large courtyard and pools for amazing parties, fashion shows, corporate buy-out events and provide the perfect spot for couples wanting weddings with a twist. ... more less
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- Also Known As:
- St Tropez All Suite Hotel