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“This place stinks on ice!” 1 of 5 stars
Review of Rumor Hotel

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Rumor Hotel
3.0 of 5 Hotel   |   455 E. Harmon Ave., Las Vegas, NV 89169 (The Strip)   |  
Hotel amenities
Ranked #128 of 272 Hotels in Las Vegas
Phoenix, Arizona
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“This place stinks on ice!”
1 of 5 stars Reviewed September 20, 2012

Girlfriend and I decided to stay here on Memorial Day weekend. Big mistake.

The valet service when we checked in at 9 at night on Saturday, August 30 should have let us know how this debacle was going to go down. We were sternly warned "If you lose your ticket we're not going to be able to give your car back to you!" Just a hint: don't tell two lawyers how your company policy is going to void state and common law when it comes to property. You'll be prone to have the DA coming to visit, and having us put our foot up your rectum with a nice civil suit.

But I digress...

We checked in after booking our room on Expedia. Second issue: the $75 a DAY charge they place on your credit card as a deposit on the room. No advance notice of this, no notice on Expedia.

Upon check-in we also were informed that we'd not be getting a room with a soaking tub in it, even though this was exactly what was advertised on Expedia, and why we chose to "sleep" here.

We found our way to our room, which was a hassle as the place is pretty much a remodeled courtyard hotel. Found our room, complete with a balloon of heroin sitting outside of our room. I appreciate welcome gifts as much as the next guy, but I don't chase the dragon, so I had to pass on the free china white.

Then it went downhill!

Trying to sleep here is a joke. Between the slamming of the gate on the pet run, the random drunks wandering down the halls, people coming to your door thinking its their hotel room, the little hipster kids in the hallway having a full loud conversation on their cell in the hall instead of in their room.

The room wasn't super comfortable. I'd bring a sheet if you were going to sleep/lay/sit on the couch.

But on the upside, on channel 69 (nice touch Rumor!) there was dubbed over hard core Mexican porn on the TV. Girlfriend wasn't as absolutely fascinated by this as I was, because c'mon, dubbed over moans and groans are amazing, so that wasn't a high point for her.

The other thing that was well worth a good hard laugh was the "in room booze menu." Just read my attached photo, you can tell it is a scam to get underage kids to pay high prices for booze when they can't get in anywhere on the strip.

And on our last night someone decided that it would be super hip and rad to tag the hallway door on the floor we were staying. Oh hipster kids...

Long story short, stay the hell away from the Rumor. Rumor has it that it sucks, and the rumor is right!

Room Tip: Don't stay here, best advice I can give you!
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  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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528 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 19, 2012

I booked Rumor a full two months before our trip to Vegas. I thought it looked cool (style) and liked the idea that it wasn't a high rise w/ a huge casino you had to walk through to get to your room. I called a few days ahead to tell them we might have a dog (we didn't end up and have one) and to request early check in on our arrival day (they said they couldn't guarentee it, but they'd make a note - fair enough). We arrived 9/14/12 at 11:30am and they didn't have a room ready (okay, they didn't promise they would). We went to a pool party and returned at 5pm. At that time, they told us that a flash flood earlier in the week (Tuesday, I think) had damaged our room and we couldn't stay there. They'd have to put us up at thier "sister" hotel, Gold Spike, in old town Vegas. My issues: #1 why couldn't they call me the day of the flood to warn me of this? Or when I called earlier in the week - couldn't they have told me? Or, at the VERY LEAST, when we arrived at 11:30am?!??? By 5pm, we'd been drinking at a pool party all day and returned only to get this information. They then expected us to drive (drunk) to their sister hotel that was 20-30 minutes away. Never mind that the Gold Spike isn't very nice, it's not in nearly as good a location if you want/were expecting to be near the strip! We asked to speak to the manager and about 30 min later he showed himself. He wasn't helpful. We insisted on a free dinner (time/food to sober up before the drive) and he did give this to us - after we persisted. I don't think we got a deal on Gold Spike (it was cheaper than Rumor, but it's not nearly as nice appearing - I never saw a room at Rumor). I am not even sure they were honest with us. There was a hotel take over by a sake distribution company and I suspect they gave our room away. DO NOT STAY HERE!!!! They will screw you. Turns out Gold Spike did have a sweet pool party Saturday at least...so all was okay, but it wasn't nice (stinky hallways, casino, cheap rooms and amenities).

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Ana, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 13, 2012 via mobile

I stayed her with my girl friends, hotel was booked last minute. Very clean, rooms are spacious to have friends over. Overall price was good for big room. Only bad side is location, taxi need to go and come back.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, Washington
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 11, 2012

We recently returned from an eight-night, two room stay at Rumor in Las Vegas. We are generally not fans of Las Vegas, so we were drawn to Rumor because of it's off-strip location and overall feel of being more of a boutique desert hotel rather than a flashy mega-hotel on the strip. Overall, our stay was pleasant and generally met our expectations.

Our first six nights were spent in a "Junior Oasis King Suite." The location on the first floor facing the pool was very nice, as it was mostly peaceful at night and we were able to easily make our way to the pool during the day. The room was well-appointed, stylish, and modern. The bed was comfortable and provided for restful sleep. We were not a fan of the soaking tub in the room as it showed expected wear and tear and generally gave off an unsanitary vibe, but then we're not ones to use hotel tubs in any instance so this did not detract from our overall experience. The front desk staff was universally friendly and welcoming, greeting us as we entered and exited, as were many of the housekeep staff, valets, bartenders, and groundsmen with whom we interacted.

For our last two nights, we moved into a "Premium Oasis King Suite" in order to better experience the weekend events taking place at the hotel. This room was far superior to the Junior Suite, with an additional, separate living space, larger bathroom, and better placement on the grounds. We really enjoyed this room, and wish we had booked this room type for our full stay as it felt much more relaxing and spacious. Again, the soaking tub was less-than-appealing and we would have been happier if it was absent entirely, but this may just be our feelings about hotel room bathtubs.

In summary, we enjoyed a primarily good experience with just a few opportunities for improvement, most of which the staff addressed or attempted to address. We would recommend this hotel to others and would return ourselves when in Vegas.

Strong Points:
- Service attitude of staff members - all were friendly, welcoming, and willing to help.
- Room service food was very good in terms of quality, value, and speed of delivery.
- Correcting problems - our A/C unit went out and began blowing water, upon reporting this the front desk took immediate action and sent out a service technician who fixed the problem within 3 hours.
- Location - very nice off-strip location, it doesn't feel like the insanity of the strip, more relaxing and chilled.

Opportunities to Improve:
- Housekeeping was very, very slow on all but one day of our 8 day stay. We had to call for service repeatedly, although housekeeping staff was very friendly and willing to help.
- Confusing Happy Hour policy - the hotel bar advertises a M-Th happy hour that is cancelled for holidays and at "management's discretion." Given this, we asked the bartender a day in advance if happy hour was on the following day (Tuesday). She advised yes, so we showed up to enjoy the drink and app specials the following day only to be told it was cancelled but was on for Wednesday. Again, we showed up Wednesday only to be told it was cancelled. At this point we gave up on trying to enjoy HH at the hotel, as the policy was confusing and seemed entirely random and a bit frustrating.
-WiFi connection - we were in Vegas for business and needed wifi for our work laptops. The Rumor connection was very weak in the first building where we stayed and would continually drop the signal to the point at which we could not work productively and had to seek out strong wifi elsewhere. The connection was perfect in the second building where we stayed, so perhaps it's just dead zones in the hotel complex.

Room Tip: The "Premium Oasis Suites" are far, far superior to the "Junior Oasis Suites" an...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
92 reviews 92 reviews
91 hotel reviews
Reviews in 78 cities Reviews in 78 cities
221 helpful votes 221 helpful votes
5 of 5 stars Reviewed September 5, 2012

Second stay at the Rumor hotel, one year after.

It's off the Strip on Harmon Avenue, but if you have a car (or if you take a taxi), it's less than 10 minutes from everything. It's not a casino hotel, but if you want to gamble you just have to cross the street as the Hard Rock Hotel is just in front of the Rumor.

Rumor Hotel is obvioulsly different from all the big casino resorts hotels, it's an oasis with the most beautiful garden you could imagine and a great swimming pool.

The design of the lobby, restaurant and bedroom are really beautiful, mostly white.

The choice is limited for breakfast, but everything is so good, and the service is very pleasant (not only for breakfast, all the staff is very nice).

If there is a possible improvement, I would like to suggest better quality linens (they are OK, but better quality exist).

There are some must sees in Vegas, and there is one must return: the Rumor Hotel.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 5, 2012

From check in to check out, my time at The Rumor was as sweet as the complimentary champagne they gave me upon arrival.  

The valet service was fast and friendly, and the concierge, was very helpful, and accommodating.  

The Rumor Bar & Lounge, and Addiction Restaurant are very inviting, and expertly decorated in a stylish and modern style.  They boast excellent use of space, and well placed, eye catching art installations, creating the perfect mix of fun, and sophistication. The menu is varied and creative, and the coffee is terrific.

I stayed in a deluxe suite, with a large sitting room, bedroom, and bathroom.  Furnished with heavy, but stylish furniture, in a rich colour palette of purples, and grays, the main living space featured a large, firm couch, lounge chair, and small table and chairs.  The art displayed throughout out the space is modern, and chic.  My view from the room displayed the pool and common area, and the sliding glass doors, allowed just the right amount of fresh air into the room.  

In the bedroom, the king sized bed, overlooked a glorious jacuzzi tub.  From there, a door took you to a good sized bathroom, which housed a large stand up shower (with rain shower head), and the usual amenities.   Opposite the bed, a set of French doors lead into the main room.  

Unfortunately, the hotel was out of spare blankets on the night I stayed there, but otherwise, the Rumor had everything I could ask for, and provided all the amenities I have come to expect and enjoy.  

Though it sits off the main strip, I highly recommend this sexy little boutique hotel.  It's effortlessly cool vibe, terrific floor plans, and exquisite decor, and friendly service made it a true pleasure to visit.

Stayed April 2012, traveled on business
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Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 4, 2012

I love weird, quirky, stylish boutique hotels, so I really should have, and wanted to love this place. However, it missed the mark in so many ways.
The moment we arrived - the valet guy set the tone. "Don't lose this card - or you won't get your car back" he says - not joking - totally rude attitude. While tempted to give a dissertation on the legality of that statement - I brushed it off - determined to have a good time - and went inside to check in. I probably should have taken this as a sign of things to come.
The lobby was cute, stark white with bright colors and shiny metallics. Defnitely trying for the W aesthetic. Check-in - had booked through Travelocity (I think - bf booked it - not me). We were supposed to have a soaking tub - told since we booked through 3rd party site too bad so sad. Also surprise fees like a $75 hold on your card and $14 a day resort fees, again - you should make sure if you're working with 3rd party sites, they know what your fees are. Front desk girl was pretty rude about all of our questions regarding the extra fees. You also have to sign a contract almost as long as the one for a new car. It is a little insane.
Walk outside and finally get a good look at the property and it is really just an old Motel 6 or the like prettied up. The pool was nothing to write home about, the landscaping wasn't anything fancy. There are a few cute touches like hammocks but the kids smoking pot in them sort of took away the charm factor on that.
Get to the room, not too bad. Again, going for the W aesthetic, but it's like the trailer park version of the W, where everything was bought at Fab.com. A little tacky is fine for Vegas though, and I didn't dislike the room. Other than the absentee soaking tub we were promised, the bathroom was nice, the rain shower was great. It would have been nice if housekeeping was more on top of replacing towels and the shampoo and soap that they provide you were pretty cheap quality.
What really takes this hotel down to the crappy experience was the crowd/noise. The hotel is right next to the airport. We had a room on the outer side of the hotel so it sounded like the planes were landing in the roof. And the planes start up about 5 am. Not so good for sleeping in. As for getting to bed in the first place, good luck. Every night there was some sort of "incident" in our hallway. First night, someone banging on an adjacent door for about 30 min. In a realy Vegas hotel, security would come take care of this. I don't think they had any actual security working here. Second night a girl screaming at the top of her lungs in the hall way and people drunkenly crashing into our door. Also, the bed itself was just plain uncomfortable, and the room never really cooled down.
The crowd here is young, and incredibly drunk. Every time, day or night when we entered or left the hotel, we saw someone passed out, stumbling down, or puking. Yeah, I know its Vegas, but again, a good hotel would have security helping you back to your room and taking care of business. The worst was when we came back Saturday night and one guy was passed out, head down on the bar - pretty sure that's illegal.
The icing on the cake was that there was what appeared to be drug paraphenalia in the hallway in front of our door when we checked in Saturday that was still sitting there Monday when we checked out, and the glass door to our floor of rooms was tagged Sunday night (again - where is the security?). Rumor's poor customer service (with the exception of the daytime valet, who was helpful and nice) and lack of cleanliness and security takes what could easily be a three or four star experience down low.
The only reason they get a two rather than one was the nice bathroom, the daytime valet, and that they are pet friendly. If I were travelling with my dog - that is the only way I could see myself staying here again.
In short, if you are in your early twenties, and your ideal vacation invovles getting so hammered you can't see straight and don't want to get hassled by security at the bigger properties - is this the place for you. If you want to get a wink of sleep at any point during your vacation, this probably isn't your best choice.

Room Tip: There really isn't a good option, the outer rooms you hear the airport, and based on these other...
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rumor Hotel

Address: 455 E. Harmon Ave., Las Vegas, NV 89169
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #128 of 272 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rumor Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Formerly St. Tropez, the hotel had become a relic amidst new developments. Today, it is re-imagined as the new RUMOR Hotel. Located where Paradise meets Harmon, directly across the street from the famed Hard Rock Hotel & Casino, the area is now home to some of the best bars, restaurants, nightclubs and gaming in the city. RUMOR embodies a powerful combination: chic, hot location, cool pool, zero attitude, modern rooms and unexpected amenities all in a boutique hotel setting. Featuring 150 suites, many featuring patios or private balconies, the two-story intimate hotel and resort does away with the impersonal casino lobby and instead opts for a cool ultra-lounge welcome with concierge-style check-in. Once checked-in to the room, guests are met with fantastic views of the swaying palms, distinctive wet-deck, the sparkling pool, seductive cabanas and the distinctive grassy knoll featuring both hammocks for the day and a DJ stage for night. While other hotels might have conference centers and ballrooms, RUMOR will use its unbelievable large courtyard and pools for amazing parties, fashion shows, corporate buy-out events and provide the perfect spot for couples wanting weddings with a twist. ... more   less 
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Also Known As:
St Tropez All Suite Hotel

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